Assistant Showroom Manager

LOVESAC COMPANY•Wichita, KS
•$18 - $20•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand that creates innovative, adaptable furniture intended to evolve with customers’ lives. The Assistant Showroom Manager connects with customers, helps them design products that fit their lifestyles and spaces, and supports and inspires a high-performing sales team. The role works in a fast-paced, customer-first environment and represents the Lovesac brand with integrity. The Assistant Showroom Manager leads by example in sales and customer experience, supports the team and daily store operations, and helps maintain brand, safety, and visual standards. The position is based at Waterfront Plaza in Wichita, Kansas, is full-time, and offers an hourly range of $18.00–$20.00. Travel may be required up to 25%.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in a retail management or customer service role.
  • Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
  • Must be able to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Demonstrated judgment, integrity, and trustworthiness when managing financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to move objects, including medium to large furniture items weighing up to 75 pounds, from lower to higher positions or horizontally between positions, and to assemble furniture on the selling floor.
  • Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
  • Ability to adapt, learn, grow, and receive feedback.

Responsibilities

  • Greet customers with energy and optimism, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
  • Build genuine customer connections that encourage loyalty, repeat business, and brand advocacy.
  • Manage the customer journey from discovering needs through service and relationship-building.
  • Demonstrate product knowledge, provide brand tours and product education, create an engaging experience, and close sales.
  • Take ownership of performance and consistently work toward or exceed sales goals and KPIs.
  • Guide the team, reinforce selling standards, and help keep the sales floor running smoothly.
  • Contribute to an inclusive and respectful environment where customers and teammates feel a sense of belonging.
  • Build authentic relationships through daily interactions that strengthen brand awareness.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Uphold brand standards, safety practices, and policies while protecting the business and contributing to a positive team environment.
  • Take on additional priorities and special projects as needed.

Benefits

  • Performance-based quarterly bonus
  • 401(k) with company match
  • Basic life and accidental death and dismemberment coverage
  • Short-term and long-term disability coverage
  • Paid parental leave
  • Paid time off, up to 125 hours within the fiscal calendar year
  • Dependent care savings plan
  • Commuter and parking plans
  • Legal and identity theft plans
  • Pet insurance
  • Associate discount
  • Medical, dental, and vision plans
  • Health savings accounts
  • Wellness and gym discounts
  • Associate resource groups
  • Lovesac Gives Back
  • Employee Assistance Program (EAP)
  • Teladoc Behavioral Health through medical coverage
  • Eight paid company-recognized holidays
  • Pay at 1.5 times the regular rate for hours worked over 40 in a work week and for hours worked on company-recognized holidays
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