Short Term HR Operations Specialist

Britebound Brand•Boston, MA

1d•Hybrid

About The Position

Britebound is a national nonprofit that is changing the way kids learn about careers and prepare for their futures through access to career-readiness information and experiences. Britebound fulfills its mission through free digital-first direct experiences, philanthropy, advocacy, thought leadership, groundbreaking research, and impact investing. We believe that exploring career possibilities, as early as middle school, and providing access to education-to-career pathways aligned with one’s passions and goals will result in greater confidence and long-term success for all students. We are looking for a Human Resources Operations Specialist. This role will play a key role in keeping Britebound’s People & Culture operations running smoothly. You’ll be the go-to person for benefits administration, HR system (UKG) maintenance, and employee data accuracy — ensuring our team members have the support, tools, and information they need to thrive. This is a great opportunity for a detail-oriented HR professional who enjoys blending data management with people-centered service, working across teams, and improving processes to make a real difference in the employee experience. This is a 3-month contract opportunity.

Requirements

4+ years of HR experience with a focus on benefits administration and HR operations.
Hands-on experience with UKG Pro (or similar HRIS); familiarity with HRIS administration preferred.
Knowledge of HR and benefits regulations, with strong data management and analytical skills.
Excellent communicator with strong attention to detail and a service-oriented mindset.
Proficient in Microsoft Office Suite, especially Excel and Outlook.

Nice To Haves

HR certification (PHR, SHRM-CP, or equivalent).
Experience in a mid-sized organization (50–500 employees).
Demonstrated ability to streamline HR processes through technology and collaboration

Responsibilities

Administer all employee benefit programs, including health, dental, vision, disability, life insurance, and retirement plans.
Manage benefit enrollments, changes, and terminations within UKG and with vendors.
Coordinate annual open enrollment, prepare communications, and assist employees with benefit selections.
Reconcile benefit invoices and resolve discrepancies promptly.
Serve as the primary contact for benefits inquiries and ensure compliance with COBRA, HIPAA, ACA, and ERISA.
Liaise between HR and Payroll to ensure all employee changes (new hires, terminations, pay adjustments, deductions) are accurately processed.
Audit payroll-related data and partner with Finance on reporting and process improvements.
Support year-end payroll and benefits processes (W-2, ACA, 1095-C).
Partner with the HRIS Lead to maintain and update data within UKG, including employee records, job changes, and organizational structure.
Troubleshoot, test, and generate reports within UKG modules such as Core HR, Benefits, and Timekeeping.
Run standard and ad hoc reports to support HR, Payroll, and compliance activities.
Support HRIS projects, enhancements, and user testing to continuously improve system performance.
Ensure accurate data flow between HR, Payroll, and Benefits systems.
Assist with onboarding, offboarding, employee relations, and HR documentation.
Maintain employee records with confidentiality and precision.
Support HR programs such as performance management and engagement initiatives.
Contribute to HR communications and employee education around benefits and HR policies.