Shoring Installation Advisor (Trench Safety)
About The Position
We are looking for customer-oriented, motivated individuals to join our professional team. This role involves servicing customers, providing a full range of services including needs assessment, quotes, problem solutions, and follow-up quality checks. The advisor will educate customers on slide rail systems through demonstrations and training, and provide on-site installation and technical support. Coordination with engineering and sales teams during the design process is also a key responsibility. Additional duties include loading/unloading trucks, inspecting and processing returned engineered systems, rotating equipment for maintenance, communicating equipment damage and parts requisitions, and assisting the yard team with cleaning and organizing equipment when necessary.
Requirements
- Minimum 5 years of experience on Slide Rail Systems and Installation.
- Minimum 3-5 years of underground construction experience.
- A valid class G driver's license with a clean or satisfactory driver’s abstract (no more than three demerit points) and the ability and willingness to travel up to 70% of the time within Ontario.
- Ability to stand for long periods.
- Must be able to lift approximately 50 lbs.
- Deep knowledge of underground construction equipment capabilities, soil conditions, and safe working capacities.
- Thorough knowledge of OH&S safe working practices and applicable Federal, Provincial and local requirements relative to Trench and Excavation and Shoring and Shielding.
- Comfortable using computers and learning relevant software.
- Strong attention to detail and sense of responsibility, and the ability to read construction & engineering drawings.
- Must be flexible and able to manage multiple priorities, shifting gears as needed in a fast-paced, dynamic environment.
- Self-starter who can work effectively independently but also as part of a team.
- Excellent communication skills and a professional, courteous approach in interactions with customers and colleagues.
- Ability to drive accountability for safety by influencing behaviours, building relationships, and gaining buy-in across job sites and customer teams.
Nice To Haves
- Relevant post-secondary education is an asset (but not required).
Responsibilities
- Service customers and cultivate opportunities that lead to increased profitability.
- Provide full range of services to new and current customers, including needs assessment, quotes, problem solutions, and follow up quality checks.
- Educate customers on slide rail systems through demonstrations and training.
- Provide on-site installation and technical support.
- Coordinate with engineering teams and the sales team during the design process.
- Loading and unloading trucks.
- Inspect returned engineered systems (SR, beam, plate, sheets, hydraulic shoring), red tag, and cycle through the service workflow.
- Rotate equipment from the wash bay to the service bay to prep and paint, and back into the service line.
- Communicate equipment damage to branch manager right away to be promptly serviced.
- Stay in constant communication with direct reports, welder, wash bay and painter to ensure equipment is always moving into service and ready to be deployed on your next project.
- Communicate parts requisitions to shop lead for purchase.
- When necessary, help the yard team to wash/clean equipment, maintain clean physical facilities, and organize equipment.
Benefits
- Competitive salary
- Excellent benefit package with premiums paid by the company
- Company vehicle + gas card/allowance
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Stable, year-round employment
- Continuous training, learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
