Shopping Product Coordinator (Internal Only)

Food Bank of Central & Eastern North Carolina•Wilmington, NC

5d•Onsite

About The Position

The Food Bank of Central & Eastern North Carolina is an exciting, challenging, and rewarding place to work. Our vision: No one goes hungry, our Mission: Nourish people. Build solutions. Connect communities. We’re looking for passionate, dedicated people to bring their talents to an organization where every role makes a real difference. Guided by our values - Respect, Integrity, Compassion, Dedication, Teamwork, and Fun - we work hard, support one another, and celebrate the impact we create together. If you’re ready to put purpose at the center of your career, we’d love to have you on our team! The Shopping & Product Coordinator supports partner agencies by managing product information, coordinating appointments, and maintaining accurate ERP documentation and inventory control in the product pickup area.

Requirements

High School Diploma or GED is required
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Demonstrates ability to perform basic math calculations and successfully complete required food safety training while maintaining accurate records and adherence to standards.
Ability to obtain and maintain forklift certification required.
Exceptional ability to prioritize tasks, manage multiple projects, and meet deadlines while maintaining attention to detail.
Provides responsive and professional customer service by addressing inquiries, maintaining clear communication, and ensuring a positive experience for partner agencies and stakeholders.
Demonstrates a strong commitment to the Food Bank’s mission, values, and community impact.

Nice To Haves

some college coursework is preferred.
An equivalent combination of education and experience may be substituted for the listed qualifications
3+ years of experience in an administrative customer service and/or community service environment is preferred.
Prior forklift certification preferred
Experience in warehouse operations, inventory control, or food distribution environments preferred.
Thrives in dynamic environments and responds effectively to shifting priorities.

Responsibilities

As an ambassador of the Food Bank and always representing the organization in a friendly and professional manner, ensure all partner agency representatives are treated equitably and maintain accuracy of product being distributed to partner agencies.
Adhere to all food safety regulations and Food Bank standard operating procedures.
Conduct accurate data entry in ERP system and all documentation is being signed, properly recorded, and filed.
Develop and/or use marketing techniques to better inform partner agency representatives of product usability (out by dates, recipes, etc.), maintain a clean and neat appearance of your workspace, and post product quantity limits and other pertinent information.
Ensure partner agency representatives adhere to all requirements set forth in the Partner Agency agreement and enforce any inconsistencies (eg.,freezer blanket for perishable product, closed toed shoes, etc.).
Perform/assist with other tasks relevant to the position.
Maintain a safe and accident-free workplace environment.
Be engaged in any pertinent meetings and use appropriate technology timely and effectively.
Actively listen, communicate, and collaborate with co-workers.
Follow inventory cycle count procedures.
Perform other duties as assigned.