Shopper Insights Client Lead

dunnhumby•Bentonville, AR

4d•Onsite

About The Position

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 3,000 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Walmart, Coca-Cola, Meijer, Procter & Gamble and Metro. If you’re passionate about turning data into action, driving better decisions, and helping the world’s largest retailer better serve its customers, we’d love to meet you. Join us to learn how you can be part of a team that’s shaping the future of retail. Dunnhumby is seeking a Shopper Insights Client Lead who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

Requirements

Mobility to be based in Bentonville
Bachelors degree in a relevant subject
3-4 years relevant CPG, Merchants or Retail experience
Client facing or stakeholder management experience
Knowledge of customer insights and consultative approach to selling
Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics
Project management experience

Responsibilities

Own and develop a client plan that delivers recognizable value, client satisfaction and return on investment.
Work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.