Shop Technician, Rental

Altorfer • Rockford, IL

6d • Onsite

About The Position

Perform repairs on all brands of rental equipment as well as some customer owned equipment. Skilled technician and familiar with multiple brands such as CAT, Genie, Skyjack, Hybrid, JLG, Wacker, Polaris, Miller, and Sullair. This position works the majority of time in the equipment shop. May on a continuous basis walk, bend and lift up to 75 lbs. At times you may be required to move/operate equipment to figure out what maintenance needs to be performed. The noise level in the shop environment is usually moderate to high. This position also spends a portion of time in an office environment. May, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be flexible to work Saturdays and overtime as needed.

Requirements

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required.
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast paced environment.
• Excellent customer service skills are needed.
• Must be able to lift 75 lbs, bend, twist, and climb.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Nice To Haves

• Automotive and Industrial Maintenance Technicians encouraged to apply.
• Knowledge of DBS preferred

Responsibilities

• Perform basic maintenance, diagnosis, and repairs on all types of construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationship with customers
• Pick-up and delivery of equipment when necessary.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made
• May perform other related duties as requested and/or assigned.

Benefits

• Health, Dental, Vision, Short-term Disability, and Life Insurance
• Employer funded IAM Union Pension
• Paid Holidays
• 3 paid personal days
• Paid Parental and Funeral Leave
• Vacation: 1 week (40 hours) of vacation after 1 year of full-time employment. Prorated for the 1st calendar year.
• Education Assistance
• Tool Insurance
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree