Shop Technician - Lead Hand

Nors•Edmonton, AB

12d•$55•Onsite

About The Position

With a legacy of over 90 years, the company continues to grow and strengthen its presence in the 7 countries where it operates, with more than 100 units and representation of leading brands in its business areas. Every day, the company strives to meet market needs with excellent solutions, equipment, and services. The company is looking for a Shop Technician - Lead Hand to join its Crane Service team in Edmonton, Alberta. The Lead Hand will play an important role in helping the Service Supervisor with day-to-day planning, organization, and workflow. This role will involve major Crane diagnostics and repairs, and be hands-on with daily shop repairs. The Lead Hand is counted on to provide top-quality leadership and service, while following the company’s established policies and procedures. In this role, the Lead Hand will also help develop and coach apprentices.

Requirements

Red Seal or Journeyman Technician Certification
2-5 years related experience
Solid knowledge of Crane equipment systems and repairs
Good communications skills with customers, peers and supervisors
Basic knowledge of computer applications
Committed to continuous learning
Strong technical background and capable of communicating with technicians and customers regarding parts and service
Health & Safety Knowledge – OH & S rules and regulations guidelines
Certification as a Red Seal Heavy Equipment Technician
Accomplished with diagnostic and repair experience on a wide variety of heavy equipment (Crane) from various manufacturers.
Able to communicate information in a timely and understandable manner.
Fair, level-headed leadership style.
Ability to work under pressure while maintaining a strong focus on communication and quality service.
Patience.
Ability to handle heavy lifting and carrying.
Ability to work in a fast-paced environment.
Willingness to work long hours during busy cycles.
Willingness to work overtime.
Developed personal systems for organizing work and organizing team members.

Nice To Haves

Experience sharing knowledge with apprentices and young techs.

Responsibilities

Helping the Service Supervisor with day-to-day planning, organization, and workflow.
Taking on major Crane diagnostics and repairs.
Being hands-on with daily shop repairs.
Providing top-quality leadership and service, while following the company’s established policies and procedures.
Developing and coaching apprentices.
Listening actively and performing competence analysis of apprentice technicians.
Identifying areas for apprentices to improve and providing on the job training to assist in their development.
Completing any additional tasks or projects as requested.