Shop Technician I

Stowers Machinery Corporation•Chattanooga, TN

3d•Onsite

About The Position

The Shop Technician I performs diagnostics, repairs, and preventative maintenance on heavy equipment in the main shop. The role supports shop operations by completing assigned work orders efficiently and accurately, working closely with Shop Supervisors, Service Managers, and other technicians to maintain workflow and meet customer expectations. Repairs must follow manufacturer guidelines and company standards. The technician represents Stowers Machinery professionally during internal and occasional customer interactions. The position includes documenting findings, parts used, and repair actions; communicating equipment condition and recommended repairs to supervisors; maintaining tools and work areas; following safety procedures; assisting with equipment movement; and supporting warranty repair processes. The technician also supports less experienced technicians, helps train new technicians, and promotes a safe, organized, and efficient shop environment. This is a shop-based role with regular exposure to noise, machinery, and industrial conditions. It involves frequent interaction with technicians, supervisors, and parts personnel in a fast-paced environment. The standard work schedule may include overtime during peak demand. Other reasonably related duties may be assigned by management, and the company reserves the right to revise the position's duties.

Requirements

High School Diploma or equivalent required.
Understanding of diesel engines, hydraulics, electrical systems, and heavy equipment components.
Ability to read and interpret service manuals, schematics, and diagnostic reports.
Proficiency with diagnostic tools, shop equipment, and repair procedures.
Strong communication skills for reporting findings and coordinating with shop leadership.
Ability to complete accurate documentation and follow established processes.
Knowledge of safety procedures, PPE requirements, and shop best practices.
Strong problem-solving skills and ability to identify and resolve mechanical issues.
Ability to work efficiently in a high-volume shop environment.
Ability to lift, carry, or move heavy components and tools as required.
Ability to stand, bend, climb, or work in confined spaces for extended periods.
Ability to wear required PPE in shop environments.
Ability to manage multiple tasks and maintain accuracy in a fast-paced setting.
Must meet requirements for driving company vehicles if applicable.

Nice To Haves

Experience repairing heavy equipment, diesel engines, or related machinery.
Familiarity with Caterpillar equipment and dealership service processes.
Certifications in diesel technology, hydraulics, or equipment repair.
Technical training or an Associate degree in diesel technology, heavy equipment repair, or a related field.
Hands-on experience with heavy equipment diagnostics and repair.
Familiarity with Caterpillar service systems and diagnostic tools.

Responsibilities

Perform diagnostics, troubleshooting, and repairs on heavy equipment in the main shop.
Complete preventative maintenance services, including fluid changes, inspections, and adjustments.
Document findings, parts used, and repair actions in work orders.
Communicate equipment condition and recommended repairs to supervisors.
Maintain tools, equipment, and work areas in clean and safe condition.
Follow safety procedures and ensure compliance with company and regulatory standards.
Assist with moving equipment in and out of the shop as needed.
Support warranty repair processes and proper documentation.
Support less experienced technicians by sharing knowledge and proper repair techniques when needed.
Assist in training new technicians on procedures, documentation, and equipment operation.
Promote a safe, organized, and efficient shop environment.
Represent the shop positively through teamwork and professionalism.