Shop Service Technician 4

HOLT Group•Anna, TX

About The Position

This mechanic position performs inspections, diagnoses, and repairs of diesel-powered heavy equipment and related equipment or components, following established procedures and guidelines. The technician works independently or as part of a team to provide mechanical services that meet customer needs and departmental goals. This is a mid-level, Level IV technician position. It generally requires more than seven years of experience and/or demonstrated job-relevant knowledge and skills. The role requires broad knowledge of standard and technical concepts, practices, and procedures; extensive experience and judgment to plan and accomplish goals; and the ability to perform standard, complex, and technical tasks with minimal supervision. The technician may serve as a team member on large projects. The position provides mentoring and training to others, supports customer relations, plans and controls repair costs, and maintains equipment and work areas. Some travel is expected. The role regularly involves indoor work around moving mechanical parts and may involve outdoor exposure to weather extremes, loud noise, chemicals, dust, steam, high-pressure water, and high-speed rotating equipment. Protective or safety equipment is required, and work may take place in cramped spaces or at heights.

Requirements

  • Seven or more years of diesel-powered heavy equipment repair experience preferred.
  • Extensive knowledge of CAT construction machines and tools, including their designs, uses, repair, and maintenance.
  • Ability and knowledge to read and use schematics and diagrams; experience preferred.
  • High school diploma or equivalent preferred.
  • Graduation from a diesel technology program preferred.
  • Proficiency with current computer software, related hardware, and machine electronic systems, including CAT ET and CAT SIS 2.0.
  • Quality control analysis skills, including conducting tests and inspections and communicating findings.
  • Operation and control skills for equipment or systems.
  • Ability to determine the tools and equipment needed for a job.
  • Ability to operate a conventional forklift and an overhead crane.
  • Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
  • Ability to quickly and repeatedly operate machine or vehicle controls to exact positions.
  • Ability to make precisely coordinated finger movements to grasp, manipulate, or assemble small objects.
  • Ability to read, write, and understand information and to listen to and understand spoken information.
  • Must have or acquire basic mechanic hand and pneumatic tools in metric and standard sizes.
  • Must be able to move objects and use abdominal and lower back muscles for support over time without fatigue.
  • Frequently move materials or equipment weighing up to 50 pounds.
  • Have manual dexterity, coordination, and stamina for constant movement and use of limbs.
  • Ascend and descend ladders or equipment using both hands and feet, and maneuver safely and work underneath equipment.
  • React to visual, auditory, and other signals, including alarms and instructions, and visually inspect work.
  • Wear common protective or safety equipment.

Nice To Haves

  • Knowledge of CAT heavy construction equipment such as dozers, excavators, motor graders, and other dirt-moving equipment.
  • Seven or more years of diesel-powered heavy equipment repair experience.
  • Experience reading and using schematics and diagrams.
  • High school diploma or equivalent.
  • Graduation from a diesel technology program.

Responsibilities

  • Troubleshoot and diagnose equipment malfunctions and failures.
  • Disassemble and assemble machine components to manufacturer specifications using hand tools, pneumatic tools, and specialized tooling.
  • Rebuild, repair, recondition, and maintain equipment and components.
  • Demonstrate good customer relations and support, and communicate customer needs to shop management.
  • Plan and control the cost of repair jobs.
  • Complete parts orders and identify parts for return.
  • Mentor and train others in task- and behavior-oriented areas.
  • Maintain equipment and work areas in good, clean, and orderly condition.
  • Complete repair-related documents in a timely manner.
  • Work safely and follow applicable safety policies, company policies, procedures, and standards.
  • Work overtime as required by workload and customer needs.
  • Update job knowledge by participating in educational opportunities, such as ProTech Technician Training Paths.
  • Maintain regular and punctual attendance.
  • Model HOLT’s Values Based Leadership tools, models, and processes and demonstrate alignment with the company’s mission and core business values.
  • Collaborate with key internal and external resources and participate in ongoing self-development.
  • Perform other duties as assigned.
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