Shop Service Technician 4

HOLT Group•Anna, TX

About The Position

The Shop Service Technician 4 performs inspections, diagnoses, and repairs of diesel-powered heavy equipment and related equipment or components, following established procedures and guidelines. The technician works independently or as part of a team to provide mechanical services that meet customer needs and departmental goals. This is a mid-level role generally requiring more than seven years of experience and/or demonstrated job-relevant knowledge and skills. A Level IV Technician applies broad knowledge of standard and technical concepts, practices, and procedures; uses extensive experience and judgment to plan and accomplish goals; and performs standard, complex, and technical tasks with minimal supervision. The role may also contribute to larger projects as a team member. The technician is expected to model the company’s Values Based Leadership practices, align with its mission and values, collaborate with internal and external resources, and participate in ongoing self-development. The position includes mentoring and training others, maintaining equipment and work areas, completing repair documentation, and working overtime as required by workload and customer needs. Some travel is expected.

Requirements

Seven or more years of diesel-powered heavy equipment repair experience preferred.
Extensive knowledge of CAT construction machines and tools, including their design, uses, repair, and maintenance.
Ability to read and use schematics and diagrams; experience preferred.
Proficiency with current computer software, related hardware, and machine electronic systems, including CAT ET and CAT SIS 2.0.
Quality-control analysis skills, including conducting tests and inspections and communicating findings.
Operation and control skills for equipment or systems.
Ability to select the tools and equipment needed to perform a job.
Ability to operate a conventional forklift and an overhead crane.
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
Ability to operate machine or vehicle controls quickly and repeatedly with precision.
Manual dexterity and coordination to grasp, manipulate, or assemble small objects.
Ability to read, write, and understand information, and to listen to and understand spoken information.
Must have or acquire basic mechanic hand and pneumatic tools in metric and standard sizes.
High school diploma or equivalent preferred.
Graduation from a diesel technology program preferred.
Ability to move objects and frequently move materials or equipment weighing up to 50 pounds.
Ability to climb ladders and equipment using both hands and feet, work underneath equipment, and work in cramped spaces and/or high places.
Ability to visually inspect work and respond to visual, auditory, and other signals, including alarms and instructions.

Nice To Haves

Knowledge of CAT heavy construction equipment such as dozers, excavators, motor graders, and other dirt-moving equipment.
Experience reading and using schematics and diagrams.
High school diploma or equivalent.
Graduation from a diesel technology program.

Responsibilities

Model, promote, reinforce, and reward the consistent use of the company’s Values Based Leadership tools, models, and processes.
Troubleshoot and diagnose equipment malfunctions and failures.
Disassemble and assemble machine components to manufacturer specifications using hand tools, pneumatic tools, and specialized tooling.
Rebuild, repair, recondition, and maintain equipment and components.
Demonstrate good customer relations and support, and communicate customer needs to shop management.
Plan and control the cost of repair jobs.
Complete parts orders and identify parts for return.
Mentor and train others in task- and behavior-oriented areas.
Maintain equipment and work areas in good, clean, and orderly condition.
Complete all repair-related documents in a timely manner.
Work safely and follow applicable safety policies, company policies, procedures, and standards.
Work overtime as required by workload and customer needs.
Update job knowledge by participating in educational opportunities, such as ProTech Technician Training Paths.
Maintain regular and punctual attendance.
Collaborate with key internal and external resources and participate in ongoing self-development.
Perform other duties as assigned.