Gulf Coast JCB - Shop Service Technician

JCB North America•Baton Rouge, LA

5d•Onsite

About The Position

Gulf Coast JCB is a heavy equipment dealer serving customers across the Gulf Coast and an authorized dealer for JCB construction equipment. The Shop Service Technician diagnoses, repairs, and maintains a variety of construction and industrial equipment, helping deliver equipment uptime and customer service. The role reports to the Service Manager and is based at Gulf Coast JCB in Baton Rouge, Louisiana. It is a full-time, non-exempt position. The work includes troubleshooting and repairing machinery such as excavators, skid steers, track loaders, boom lifts, and rollers; repairing or rebuilding systems and components; and performing maintenance, inspections, and certifications. Technicians document their work, maintain a clean and safe workspace, and represent Gulf Coast JCB professionally to customers and coworkers. The job is performed in both an office environment and, occasionally, a manufacturing or factory environment. Employees may be exposed to noise and temperature changes. The role regularly involves remaining stationary, using hands, reaching, and talking or hearing; standing and walking are occasional, and moving or transporting up to 10 pounds is frequent. Required vision abilities include close and distance vision, depth perception, and adjusting focus.

Requirements

3–5 years of experience repairing and maintaining compact or heavy construction equipment; vocational training may be considered in lieu of experience.
Welding experience.
Computer literacy and the ability to learn diagnostic software.
A strong history of safe work habits.
High school diploma or GED.
Basic math and measurement skills.
Ability to organize, prioritize, and manage tasks.
Ability to work independently with minimal supervision.
Ability to read and understand hydraulic, mechanical, and electrical schematics.
Strong mechanical aptitude and attention to detail.
Commitment to high-quality work.
Positive attitude and strong work ethic.
Strong problem-solving and analytical skills.
Ability to work in a high-stress environment.
Ability to understand processes, troubleshoot, develop solutions, and recommend solutions.
Enjoy working in a dynamic environment and be a self-motivated team player.
Must pass drug screens, background checks, and pre-employment tests conducted in accordance with applicable law.

Responsibilities

Troubleshoot and repair excavators, skid steers, track loaders, boom lifts, rollers, and other machinery.
Repair, replace, and rebuild components on hydraulic, mechanical, electrical, and powertrain systems.
Perform preventive maintenance, annual inspections, and certifications.
Diagnose hydraulic system issues.
Read and interpret parts diagrams, service manuals, wiring schematics, and hydraulic schematics.
Document work performed and complete service reports accurately.
Maintain a clean, safe, and organized work environment.
Represent Gulf Coast JCB professionally with customers and coworkers.
Perform other duties as assigned.