Shop Service Technician II - CAT Rentals

Ring Power Corporation•Brooksville, FL

About The Position

The Shop Service Technician II diagnoses and performs designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician works safely and follows applicable safety, environmental, and contamination-control requirements, including wearing appropriate personal protective equipment. The role requires maintaining the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications, attending required training, and keeping current with technical changes in the industry. The technician inspects components to maximize parts reuse and control repair costs, completes repair documentation in appropriate software, records repair time, and monitors expenses against estimates. The technician alerts the supervisor to cost overruns before completing a job. Work is performed in an orderly manner, with attention to improving work methods, the work area, and safety standards. The technician contributes to team outcomes, maintains expected safety and quality, and may train or mentor others in the department. Other duties may be assigned. The role calls for independent problem solving and discretion in how work is performed, while meeting defined objectives. Work is typically during regular business hours, with occasional requirements to work nights, holidays, or weekends. The physical and environmental conditions include frequent lifting, pushing, or pulling of loads up to 25 pounds; occasional handling of heavier loads; and exposure to shop conditions and equipment-related hazards.

Requirements

High school diploma or GED.
3–4 years of experience.
Completion of all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively, orally and in writing, with employees and customers.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to adapt to changing priorities and workload, take initiative, and use discretion in setting priorities and making decisions.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.
Creativity in generating solutions or improving effectiveness within established boundaries.

Responsibilities

Perform assigned work safely and comply with safety, environmental, and contamination-control policies, procedures, and regulations; wear appropriate personal protective equipment.
Attend and successfully complete required technician training and maintain awareness of relevant technical changes.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated mechanical, electrical, and hydraulic repairs, troubleshooting, and maintenance on customer- or company-owned equipment.
Keep work and the work area neat and orderly, and seek improvements to work methods and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs using appropriate software and account for repair time.
Monitor job expenses against repair estimates and inform the supervisor of cost overruns before job completion.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.