Shop Service Technician II - CAT Rentals

Ring Power Corporation•Lakeland, FL

9d•Onsite

About The Position

The Shop Service Technician II is responsible for conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. This role requires attending and successfully completing required technician training classes, maintaining a high awareness of applicable technical changes in the industry, and possessing a necessary set of tools for job performance. The technician will diagnose and perform designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. They are expected to work in a neat and orderly fashion, continuously seeking improvements in work methods, the work area, and safety standards. A key aspect of the role involves inspecting components to maximize parts reuse for cost control and completing required documentation using appropriate software to record repairs and track time. The technician must monitor job expenses against repair estimates, alerting the supervisor to any potential cost overruns before job completion. Additionally, the role emphasizes approaching work positively, maintaining supportive conduct within the team, contributing to team efforts by accomplishing tasks on time while upholding safety and quality expectations, and training or mentoring others in the department. Other duties as assigned will also be part of the role.

Requirements

Formal Education High School diploma or GED
Experience 3-4 years
Completed all required training curriculum to be designated a Tech II.
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
F: Climbing
O: Balancing
O: Stooping
F: Kneeling
F: Crouching
F: Crawling
F: Reaching
C: Standing
F: Sitting
F: Walking
O: Feeling
F: Fingering
F: Grasping
F: Repetitive Motion
C: Talking
C: Hearing
F: Pushing - Up to 25 lbs.
F: Pulling - Up to 25 lbs.
F: Lifting - Up to 25 lbs.
O: Pushing - 26-50 lbs
O: Pulling - 26-50 lbs.
O: Lifting - 26-50 lbs.
O: Pushing - Over 50 lbs.
O: Pulling - Over 50 lbs.
O: Lifting - Over 50 lbs.
C: Inside conditions: Protection from weather but not necessarily from temperature change.
O: Outside environmental conditions: No effective protection from weather.
O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
F: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level.
F: Vibration: Exposure to oscillating movements of the extremities of whole body.
F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
F: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
F: Oils: There is air and/or skin exposure to oils and other cutting fluids.
O: Air particulates / contaminants: the worker is required to wear respirator.

Nice To Haves

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Updating of Knowledge Job requirements frequently change requiring re-training once or more per year.

Responsibilities

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains high awareness of applicable technical changes in the industry.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to ensure maximum parts are being reused to control repair costs.
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Trains and/or mentors others in department.
Performs other duties as assigned.