Shop Service Technician II - CAT Rentals
About The Position
The Shop Service Technician II is responsible for conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. This role requires wearing proper personal protective equipment and attending/completing required technician training classes. The technician must maintain a high awareness of applicable technical changes in the industry and possess a necessary set of tools for diagnosing, disassembling, and assembling components to manufacturer's specifications. Key duties include diagnosing and performing designated repairs on customer or company-owned equipment, encompassing mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician is expected to work in a neat and orderly fashion, continuously seeking improvements in work methods, the work area, and safety standards. They will inspect components to maximize parts reuse for cost control, complete required documentation using appropriate software, and monitor job expenses against repair estimates, alerting supervisors to potential cost overruns. A positive approach to work and supportive conduct towards the team are essential, contributing to team efforts by completing tasks on time while maintaining safety and quality expectations. The role may also involve training and mentoring others and performing other assigned duties.
Requirements
- High School diploma or GED
- 3-4 years of experience
- Completed all required training curriculum to be designated a Tech II.
- Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Nice To Haves
- Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Responsibilities
- Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
- Wears proper personal protective equipment.
- Attends and successfully completes required technician training classes.
- Maintains high awareness of applicable technical changes in the industry.
- Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
- Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
- Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
- Inspects components to ensure maximum parts are being reused to control repair costs.
- Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
- Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
- Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
- Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
- Trains and/or mentors others in department.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
