Shop Service Technician II - Utility, Truck & Crane

Ring Power CorporationMidland, TX
Onsite

About The Position

This role involves conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations, while wearing proper personal protective equipment. The technician will attend and successfully complete required training classes, maintaining a high awareness of applicable technical changes in the industry. A necessary set of tools is required for job performance to diagnose, disassemble, and assemble components to manufacturer’s specifications. The technician will diagnose and perform designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. Work is to be performed in a neat and orderly fashion, with a constant focus on improving methods, work areas, and safety standards. Components will be inspected to ensure maximum parts are reused to control repair costs. Required documentation will be completed utilizing appropriate software to document repairs performed on equipment and account for repair times. Job expenses will be monitored against repair estimates, and the supervisor will be informed of any cost overruns prior to job completion. The technician should approach work positively and maintain conduct supportive of the team, contributing to team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Training and/or mentoring of others in the department may also be required. Other duties as assigned.

Requirements

  • High School diploma or GED
  • 3-4 years of experience
  • Completed all required training curriculum to be designated a Tech II.
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

  • Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
  • Job requirements frequently change requiring re-training once or more per year.
  • Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
  • Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
  • Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Responsibilities

  • Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
  • Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
  • Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
  • Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
  • Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
  • Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
  • Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
  • Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.
  • Performs other duties as assigned.
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