About The Position

As a Shop Manager at Swarovski, you will lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You will be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day. You will strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience. You will lead with a growth mindset, passion and enthusiasm, and exceed personal and team service and sales targets. You will be the driving force behind new and ongoing service and sales opportunities, directly impacting our growth and success.

Requirements

  • 3+ years of experience in a multicultural retail environment
  • Experienced in luxury fashion, cosmetics, or lifestyle brands
  • Digital proficiency
  • English skills

Responsibilities

  • Lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success.
  • Be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day.
  • Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience.
  • Lead with a growth mindset, passion and enthusiasm.
  • Exceed personal and team service and sales targets.
  • Be the driving force behind new and ongoing service and sales opportunities- directly impacting our growth and success.

Benefits

  • Recognition awards that celebrate your achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave to support causes you care about
  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
  • Comprehensive product, personal and leadership skills training to help you grow
  • Opportunities for career development
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