Shop Manager

First Student•Hooksett, NH

2d•$85,000 - $95,000•Onsite

About The Position

First Student is now hiring a Shop Manager in the Manchester, NH area! The Shop Manager is responsible for managing all location maintenance operations and providing leadership and oversight to shop personnel. This role plays a critical part in ensuring the safe, reliable, and efficient operation of a fleet supporting local school districts throughout the region. The Shop Manager partners closely with operations leadership to ensure fleet readiness, regulatory compliance, technician development, and maintenance excellence. If you are a hands-on maintenance leader who enjoys developing teams, driving operational performance, and maintaining a strong safety culture, we encourage you to apply.

Requirements

High school diploma or equivalent required
Valid driver’s license required
Willingness to obtain a CDL while employed (company-paid training provided)
Willingness to participate in the ASE certification program (training, testing, and bonuses provided)
Strong leadership and employee development skills
Excellent communication and organizational abilities
Strong computer proficiency and documentation skills
Ability to effectively prioritize work in a fast-paced environment
5+ years of hands-on mechanical supervisory experience
Experience managing maintenance operations, technicians, and fleet performance
Experience repairing and maintaining diesel engines and commercial vehicle equipment is preferred
Frequent standing, walking, bending, stooping, and kneeling
Must be able to work in a crouched position or on a mechanic’s dolly beneath vehicles when necessary
May lift 20–50 pounds regularly
Exposure to dirt, dust, grease, vehicle fluids, and varying temperatures
Ability to work safely around heavy equipment and moving vehicles

Nice To Haves

Technical training preferred
School bus maintenance experience preferred but not required
Experience managing budgets, maintenance schedules, and operational priorities preferred

Responsibilities

Schedule and administer fleet maintenance activities
Troubleshoot maintenance and equipment issues as needed
Communicate vehicle availability with dispatch and operations teams
Directly supervise maintenance technicians and shop personnel
Hire, train, coach, develop, discipline, and evaluate shop employees
Conduct performance reviews and support employee development initiatives
Work closely with the Location Manager and Regional Maintenance leadership regarding maintenance status, operational needs, and budget requirements
Review maintenance expenses, repair orders, and budget variances
Ensure compliance with all company, state, federal, and DOT regulations
Promote and maintain a safe working environment
Review repair orders and maintenance documentation for accuracy and completeness
Manage parts inventory and coordinate outside vendor repair services when necessary
Support fuel management activities and oversee bus fueling operations
Identify and implement initiatives that improve efficiency and reduce operating costs
Ensure technicians are properly trained, equipped, and prepared to perform work safely and effectively
Coordinate facility, building, and grounds maintenance activities as needed
Perform hands-on maintenance work when required
Complete special projects and additional assignments as directed

Benefits

Competitive salary of $85,000 – $95,000 annually
Medical, Dental & Vision benefits
401(k) retirement savings plan with company match eligibility
$10,000 Company-Paid Life Insurance
Company-paid disability benefits
Paid holidays and PTO
Perk Spot Employee Discount Program offering savings on travel, entertainment, shopping, restaurants, electronics, cell phone plans, and more
Employee wellness and assistance programs
Tremendous career advancement opportunities across North America
Positive and rewarding work environment
Industry-leading training and development opportunities
Stable employment with one of North America’s largest transportation providers