Shop Manager - Pet Supply

Scheels All Sports•Overland Park, KS

13d•Onsite

About The Position

Scheels is seeking a motivated individual to join their team as a Shop Manager in the Pet Supply department. This role involves delivering exceptional customer service, maintaining expert-level product knowledge, managing inventory, and ensuring a positive and professional store environment. As an employee-owner, you will contribute to a culture that values customer experience, teamwork, adaptability, and integrity. The position requires flexibility in scheduling, including evenings, weekends, and holidays, with an average of 40 hours per week. Compensation includes a base hourly pay plus sales commission, with opportunities to earn more based on performance, along with a great associate discount.

Requirements

High school diploma or general education degree (GED), 1-3 months of related experience or training, or an equivalent combination of education and experience.
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Follow all safety procedures and perform job duties in a fashion that minimizes the risk of injury.

Responsibilities

Deliver exceptional customer service by seeking out and engaging with customers, going through the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card.
Maintain expert-level knowledge in all selling areas, as well as lead product knowledge training for other associates.
Consistently meet or exceed personal sales goals while delivering a high-quality customer experience.
Manage inventory by running and analyzing Internal Flash Reports.
Effectively maintain an organized backstock while ensuring merchandise is properly displayed and replenished on the sales floor.
Ensures their product is accurately displayed to customers through price tagging, sales stickers, and signage.
Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
Communicate professionally with other associates within the store, the Scheels Campus, and Vendors/Sales Representatives.
Ensures their work area is clean, organized, and meets safety standards.
Ability to perform basic math; perform operations using units of currency, measurements, and understand percentages.
Ability to work assigned schedule; may include varied hours, evenings, weekends, and holidays. Including product knowledge meetings.