Shop Manager - Pet Supply

Scheels•Overland Park, KS

2h•Onsite

About The Position

Scheels is seeking a motivated Shop Manager for their Pet Supply department. This role is crucial in delivering a personalized customer experience and maintaining expert-level knowledge in all selling areas. As an employee-owner, you will be expected to embody Scheels' core values, including a team-first mentality, a commitment to learning and adapting, taking pride in your work, and upholding honesty and integrity. The Shop Manager will lead by example, driving sales, managing inventory, and ensuring the department operates smoothly and efficiently.

Requirements

High school diploma or general education degree (GED), 1-3 months of related experience or training, or an equivalent combination of education and experience.
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Ability to perform basic math; perform operations using units of currency, measurements, and understand percentages.

Responsibilities

Deliver exceptional customer service by seeking out and engaging with customers, going through the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card
Maintain expert-level knowledge in all selling areas, as well as lead product knowledge training for other associates
Consistently meet or exceed personal sales goals while delivering a high-quality customer experience
Manage inventory by running and analyzing Internal Flash Reports
Effectively maintain an organized backstock while ensuring merchandise is properly displayed and replenished on the sales floor
Ensures their product is accurately displayed to customers through price tagging, sales stickers, and signage
Maintain a professional appearance, positive attitude, and team-oriented atmosphere
Communicate professionally with other associates within the store, the Scheels Campus, and Vendors/Sales Representatives
Ensures their work area is clean, organized, and meets safety standards
Ability to perform basic math; perform operations using units of currency, measurements, and understand percentages
Ability to work assigned schedule; may include varied hours, evenings, weekends, and holidays. Including product knowledge meetings