Shop Manager
About The Position
A CAREER AT J-TECH IS MORE THAN JUST A JOB—IT’S AN OPPORTUNITY TO HELP FULFILL THE VISION AND BUILD THE FUTURE OF J-TECH! The J-Tech vision is to “Make Roads Safer Workplaces” by focusing on our core mission while utilizing advanced technologies to enhance highway safety, creating manufacturing efficiencies, and by continuing to put a team in place to fulfill that mission. Join J-Tech to help shape the future of highway safety and make roads safer workplaces. To help you get to know J-Tech, we have listed our core values that form the foundation for our company. J-Tech was built using these Core Values and Guiding Principles to guide and empower decision-making throughout the J-TECH organization. INTEGRITY: We are honest, ethical, and fair. INNOVATION: There is always a better way. SAFETY: Safety drives what we do. PROFITABILITY: A fair dollar for a superior product. ACCOUNTABILITY: If it is up to me. It is up to me. QUALITY: What we do, we do well. COLLABORATION: Leverage collective genius. TECHNOLOGY: Embrace the digital transformation. Make the difference in ‘Making Roads Safer Workplaces’ and join the J-Tech team!
Requirements
- High School Diploma required and 5+ years’ experience and/or training or equivalent combination of education and experience.
- Ability to solve problems and be a team leader.
- Strong communication skills and etiquette.
- Willingness to engage in problem solving.
- Eagerness to help with tasks as needed.
- Valid driver’s license with medical card endorsement.
Responsibilities
- Oversees daily operations for servicing customer and J‑Tech vehicles and equipment.
- Assesses repair needs and provides accurate, timely cost estimates.
- Reviews work orders to determine labor requirements and develops schedules that meet internal and external demands.
- Supervises quality, safety, and turnaround time to ensure consistent performance standards.
- Ensures the quality of all work performed by assigned team members.
- Recommends equipment upgrades, staffing adjustments, and process improvements; may also recommend product or service modifications.
- Coordinates with Fleet Support to ensure compliance with applicable standards and requirements.
- Maintains a safe, clean, and compliant work environment by educating and directing employees on company policies and best practices.
- Trains, supports, and guides employees in procedures, expectations, and best practices.
- Trains, supports, and guides employees in day‑to‑day problem solving.
- Participates in hiring decisions and conducts regular performance reviews to support employee development.
- Addresses performance issues through coaching and corrective action when necessary.
- Manages employee performance through counseling and resolution of concerns, complaints, or grievances.
- Drives customer‑owned or company vehicles as needed.
- Performs other duties and responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
