Shop Lead - Lynnwood, WA
About The Position
The Shop Lead supports the team and upholds the Dutch Bros vision by demonstrating the core values of Speed, Quality, and Service. The role serves as a source of information and a voice for shop employees within the management circle, supports the Shop Manager, and manages inventory. The Shop Lead helps ensure the crew and shop have what they need to provide a positive customer experience, models the expectations of the Broista and Shift Lead roles, and assists with crew development and shop flow checks. The position requires at least 37 hours of availability per week and a flexible schedule that may include early mornings, evenings, and weekends. Compensation is $25.96 plus tips.
Requirements
- Must have completed at least 10 shifts as a Dutch Bros Shift Lead.
- Must have had no disciplinary action in the past 90 days; disciplinary action is defined as a coaching conversation resulting in formal documentation with signatures.
- Must desire to become a Dutch Bros Operator.
- Must obtain and maintain a Food Handler Permit or Certification as required by state and local regulations.
- Must complete, pass, and maintain mandatory certificates, training, and knowledge tests under Dutch Bros standards and applicable company policies and federal, state, and local regulations.
- Must pass a standard background check and motor vehicle record check.
- Must have a valid driver's license and proof of insurance for driving when necessary.
- Must be available to work a minimum of 37 hours per week and a flexible, changing schedule that may include early mornings, evenings, and weekends.
- Must demonstrate the Broista and Shift Lead levels of leadership expectations, including consistency, attention to detail, and hungry, humble, and smart team-player qualities.
Responsibilities
- Model and meet all expectations of the Broista and Shift Lead roles.
- Manage inventory and ensure the shop maintains appropriate levels to serve customers.
- Assist the Shop Manager with crew development and flow checks.
- Support shop employees as an information source and voice within the management circle.
- Be a good teammate and role model.
- Attend mandatory meetings, know available resources, and follow company policies and procedures in the Field Guides and Employee Handbook.
- Perform other duties as assigned.
- Drive when necessary.
Benefits
- Free Dutch Bros swag
- Free coffee per Employee Drink Policy
- Paid volunteer hours
- Employee Assistance Program
- Access to a Financial Wellness Platform
- 401(k) eligibility after 1 year of employment
- Education Benefit Program after 1 year of employment
- Employer-paid medical, dental, and vision insurance
- Sick time, as applicable by state law
- Paid time off
- Parental leave, eligible after 1 year of employment
- Cell phone stipend of $50 per month
- Six paid holidays per year
- Possible relocation compensation for qualifying candidates whose job offer requires them to move
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
