Shop Lead Technician

Blanchard Machinery•Summerville, SC

1d•Onsite

About The Position

The Shop Lead Technician performs inspections, diagnoses, and repairs of heavy equipment and related equipment or components according to established procedures and guidelines. As a team leader, the role provides mechanical services that meet customer needs and departmental goals. The technician establishes production goals and supervises, trains, and evaluates service employees to support company department goals. The position may perform Service Supervisor duties during the supervisor’s absence.

Requirements

High school diploma or equivalent required.
10+ years of experience maintaining, troubleshooting, and repairing diesel equipment preferred.
Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Proficiency with current computer software, related hardware, and machine electronic systems.
Quality control analysis skills, including testing and inspecting products, services, or processes and communicating findings.
Operation and control skills for equipment or systems.
Ability to select the tools and equipment needed for a job.
Knowledge of troubleshooting techniques and proper repair procedures.
Ability to read and interpret electrical and hydraulic schematics and operating and maintenance service manuals.
Organizational and time management skills, including the ability to set and maintain priorities and handle a fast-paced industry and deadlines professionally.
Ability to work as an enthusiastic, hardworking team member and complete work with minimal supervision.
Strong interpersonal skills and excellent written and oral communication skills.
Personal discipline to represent Blanchard professionally and work with customers in a professional manner.
Strong problem-solving skills, attention to detail, and a high level of accuracy.
Ability to work in cramped spaces and/or at heights; stand, stoop, squat, push, pull, twist, and turn; and lift up to 50 pounds unassisted.
Ability to use a broad variety of tools and machines to maintain, troubleshoot, and repair equipment.
Ability to see, read, and write to complete job responsibilities and use computers and other technology.

Nice To Haves

10+ years of experience maintaining, troubleshooting, and repairing diesel equipment.

Responsibilities

Promote a positive work environment and the company’s vision, mission, and values.
Perform job responsibilities safely and promote a safe and healthy work environment.
Monitor the availability and condition of facilities, tools, and other physical requirements for completing work, and communicate needs to the supervisor.
Model and reinforce company policies and practices, coordinating with other functions as needed.
Meet labor sales and utilization expectations set by the supervisor or manager to support team revenue targets.
Perform Service Supervisor duties during periods of the supervisor’s absence.
Troubleshoot and diagnose equipment malfunctions and failures.
Inspect completed work for quality assurance.
Disassemble and assemble machine components to manufacturer specifications using hand tools, pneumatic tools, and specialized tooling.
Rebuild, repair, recondition, and maintain equipment and components.
Maintain good customer relations, support customers, and communicate their needs to shop management.
Plan and control repair-job costs.
Complete parts orders and identify parts for return.
Supervise, mentor, and train team members on tasks and workplace behavior.
Keep equipment and work areas clean, orderly, and in good condition.
Follow applicable safety policies and company policies, procedures, and standards.
Work overtime as required by workload and customer needs.
Perform other duties as assigned.