Shop Hand/Driver

Midwest Hose & Specialty•Broussard, LA

9d•Onsite

About The Position

Enhance customer satisfaction, meet sales and profitability goals, assemble industrial hoses, ensure quality of finished products, and manage the supply chain of products. This role also involves delivering and picking up local products.

Requirements

Good reading and writing skills
Must be able to pass an MVR
Great verbal and written communication skills
Compassionate and patient customer service skills
High attention to detail
Active listening skills
Commitment to work additional hours as needed to complete orders received daily
Energetic, outgoing, and positive attitude
Good organization skills
Reliable and dependable
Prolonged standing, walking, stooping, bending, lifting – 100% daily (subject to change daily)
Assist in lifting, pushing, and/or pulling up to 70 lbs. (occasionally up to 100 lbs.); receiving unloads up to 100%; order pulling up to 100%
Must be able to meet the physical demands typical in a warehouse environment including but not limited to grasping and fine manipulations with hands, reaching, squatting, climbing, activities working around moving machinery, exposure to marked changes in temperature and humidity, exposure to light dust and fumes
Ability to prioritize and manage time
High School diploma or GED (required)
Prior warehouse and delivery experience (required)

Nice To Haves

Supply chain management experience (preferred but not required)
Prior hose assembly experience (highly preferred but not required)
Forklift experience (preferred but not required)

Responsibilities

Assist telephone and walk-in customers
Understand and utilize catalog to assist customers in part selection
Initiate customer orders and counter orders through ERP
Process cash, credit, and check transactions
Ensure high levels of customer satisfaction through excellent service
Assemble industrial hoses by studying assembly instructions, and parts lists; gathering parts, subassemblies, and materials
Select and use proper tools and equipment for each task such as saws, crimpers, tape measures and calipers
Examine connections for correct fit; fastening parts and subassemblies
Manage supply chain of products
Identify and select proper parts to assemble a wide variety of hoses
Document actions by completing production and quality forms
Coil hose as required to prepare for delivery to customer
Sell, service, and promote Midwest Hose product line to external customers
Maintain outstanding store condition and visual merchandising standards
Maintain professionalism in the work place
Perform any other assigned proprietary duties
Deliver and pick up local products