Shop Foreman - Audi San Diego

Holman•San Diego, CA

10d•$125,000 - $150,000•Onsite

About The Position

Audi San Diego has an outstanding opportunity for a Shop Foreman to join their team and the Holman Family! This role involves supervising, mentoring, and developing technicians, managing OEM certification and training, maintaining special tools and equipment, and serving as a liaison between various departments and clients. The Shop Foreman ensures quality control, adherence to warranty policies, and manages team goals and performance.

Requirements

5-7 years’ experience in the automotive field as a technician
Experienced in service principles, concepts and service department operations
Reviewing and improving processes, methods, and tools to increase efficiency and accuracy
Current ASE Certifications
Valid Driver’s License
Clean Driving record or minimal violations

Responsibilities

Supervise, mentor and assist with the development of technicians in the workshop
Monitor and manage OEM certification and Holman training for each technician
Maintain inventory and readiness of special tools and equipment
Partner with regional TDA to assist with onboarding and career development for technicians
Serve as a liaison between the Service Manager, Service Advisors, Dispatcher, Parts personnel, Technicians, Warranty Administration and clients
Maintain close contact with OEM field technical service support personnel
Ensure quality control inspections and road tests are completed as applicable post repairs
Ensure adhesion to warranty policies and procedures
Perform all other duties and special projects as assigned
Assign jobs according to technician/team skillset and workload requirements
Manage team goals, metrics, KPI's, work volume
Effectively coach, give performance feedback and provide development opportunities within own area of responsibility or department
Assist with employee evaluations and goal setting