Shop & Fleet Maintenance Supervisor

Mobility Resource Associates Inc•Madison Heights, MI
•Onsite

About The Position

MRA is seeking a hands-on leader with strong mechanical aptitude, knowledge of shop processes, and comfort with technology. This role combines daily supervision of production on the shop floor—working alongside build and maintenance crews—with administration of the national fleet’s maintenance in Fleetio and the MRA Command Center dashboard. The supervisor works on the floor with the team while ensuring fleet information is accurate and current so vehicles are maintained, documented, and ready for events. MRA designs, builds, and operates custom mobile tour vehicles for B2B roadshows, consumer events, and educational outreach. Its fleet includes expandable trailers and containers, RVs, motorcoaches, box trucks, vans, and other trailers. MRA provides services from concept and fabrication through logistics, tour management, and ongoing fleet maintenance across the U.S. and Canada. The successful candidate will help keep shop work on schedule, ensure quality and safety, maintain current fleet records, and provide timely assistance to drivers dealing with maintenance issues.

Requirements

  • Hands-on experience in a fabrication, vehicle upfit, RV/trailer, fleet maintenance, or similar shop environment, with the ability to lead and work alongside a crew.
  • Supervisory or lead experience, including assigning work, setting priorities, and holding a team to schedule and quality standards.
  • Working knowledge of trailers, trucks, and vehicle systems, including electrical systems, generators, HVAC, brakes, and tires.
  • Comfort with computers and web-based systems, and ability to learn and manage fleet maintenance software and online dashboards.
  • Clear, professional communication by phone and email with drivers, vendors, and internal teams.
  • Organization, dependability, and strong follow-through on multiple open items.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Experience with Fleetio or similar fleet maintenance software.
  • Experience coordinating third-party or roadside repairs for vehicles traveling out of state.
  • Proficiency with Microsoft 365, including Outlook, Excel, and Teams, and experience with work-order, shop-management, or other maintenance-tracking software.
  • Knowledge of DOT compliance, including inspections and records.

Responsibilities

  • Lead daily shop-floor work by assigning and prioritizing tasks, tracking progress, and keeping builds and repairs on schedule.
  • Work hands-on alongside technicians and fabricators, setting an example for quality, safety, and workmanship.
  • Use the MRA Command Center dashboard to manage shop tasks, bay schedules, and due dates, and keep task statuses current.
  • Coordinate work sequencing and readiness with project managers, design teams, and outside electrical, wrap, and graphics crews.
  • Inspect completed work for quality and completeness before units ship.
  • Keep the shop organized, clean, and safe, and ensure tools, equipment, and materials are ready.
  • Oversee national fleet maintenance administration in Fleetio and the MRA Command Center dashboard.
  • Keep vehicle maintenance information accurate, documented, current, and visible on the dashboard.
  • Help drivers promptly and effectively when maintenance issues arise, and provide leadership with timely maintenance updates.
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