Shipping Supervisor

Ideal Tridon•Smyrna, TN

About The Position

The Ideal Tridon comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we’re ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren’t just what we make—they’re the heart of everything we do. Summary: Coordinates daily shipping activities, manages shipping personnel, maintains compliance with safety and quality standards, and supports continuous improvement initiatives to optimize plant logistics performance.

Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
3+ years of experience in shipping, logistics, or warehouse operations (manufacturing environment preferred).
1+ year of supervisory or lead experience.
Strong organizational and time management skills to manage multiple tasks and priorities effectively.
Analytical and problem-solving abilities to identify and resolve shipping issues.
Proficiency with ERP/WMS systems and shipping software (UPS/FedEx/DHL portals).
Excellent communication and interpersonal skills to collaborate with cross-functional teams and external partners.
Ability to work independently with minimal supervision and as part of a team.
Knowledge of inventory control principles, practices, and methodologies.
Adaptability and flexibility to adjust to changing inventory needs and priorities.
Ability to read production schedules, shipping documents, and technical specifications.
Aptitude to use small hand tools, RF scan guns, and stand up forklift equipment.
Ability to operate material‑handling equipment (forklift certification preferred).

Responsibilities

Supervise and coordinate daily shipping activities, including order picking, staging, packaging, labeling, and loading of outbound freight and unloading of inbound freight.
Ensure all shipments meet customer requirements, carrier specifications, and company quality standards.
Verify accuracy of shipping documentation (BOLs, packing lists, customs paperwork, ASN files, etc.).
Schedule carrier pickups and manage transportation arrangements to meet delivery deadlines.
Monitor shipment status and resolve any transportation or delivery issues.
Collaborate with Production, Warehouse, and Customer Service to ensure order accuracy and on‑time shipping.
Maintain accurate records of shipped orders, freight claims, carrier performance, and shipping metrics.
Support cycle counts and inventory accuracy initiatives as needed.
Coordinates with purchasing and receiving departments to ensure timely and accurate receipt of incoming inventory.
Assists in developing and implementing inventory control policies, procedures, and best practices.
Oversees all Return Material Authorization (RMA) product and processes.
Communicates with suppliers and vendors regarding receiving issues, returns, and replenishment orders.
Performs other related duties as assigned.