Shipping Supervisor

Brio Water Technology•City of Industry, CA

5d•Onsite

About The Position

The Shipping Supervisor acts as the critical link between internal inventory operations and external delivery networks, ensuring high-volume outbound goods are packed, labeled, and loaded accurately and on time. This role is a hands-on, fast-paced leadership position that requires managing teams of associates and coordinating with carriers to meet critical deadlines.

Requirements

4-year college degree or equivalent preferred. A 2-year degree and 3 years in a position with this level of responsibility is acceptable.
3+ years in a position in a large warehouse with progressive supervisory experience
Effective communication with all levels of employees, peers, and Executive Management.
Strong leadership and communication skills, with the ability to lead and motivate many different teams working many different shifts.
Operates forklifts safely and efficiently, following all OSHA safety regulations.
Knowledge of WMS (Warehouse Management Systems) and other inventory control software.
A full working knowledge of the Microsoft office suite - Word, PowerPoint, Excel.
Ability to stand/walk for long periods and lift up to 60lbs.

Responsibilities

Oversee picking, packing, and loading operations to ensure 100% accuracy and compliance with customer specifications.
Supervise, train, and mentor shipping staff, assigning daily workloads and monitoring performance to meet KPIs (e.g., dispatch timeliness, order accuracy).
Liaise with carriers (UPS, FedEx, DHL, LTL freight) to schedule pickups and deliveries, managing freight disputes and ensuring timely, cost-effective shipping.
Enforce OSHA safety standards and company policies, ensuring proper use of forklifts, pallet jacks, and PPE.
Verify accuracy of all shipping documentation, including BOLs (Bill of Lading), manifests, and advanced shipping notices (ASN) using our WMS/ERP systems.
Works with other supervisors and managers to do whatever it takes to service our customers and employes.