Shipping Supervisor

Manitou • Belvidere, IL

3d • Onsite

About The Position

The Shipping Supervisor directs daily shipping operations, including labor scheduling, customer order fulfillment, custom woodshop packaging, and team supervision and coaching. The role is accountable for meeting daily goals and customer satisfaction while maintaining safety programs, inventory and quality standards, and service levels. It reports directly to the Parts Distribution Center Manager and covers second-shift operations, Monday through Friday, 10 a.m. to 7 p.m. The position is onsite in Belvidere, Illinois, with potential periodic travel to the North American Headquarters in West Bend, Wisconsin.

Requirements

• At least 2 years of experience leading a team in a manufacturing or distribution facility.
• Proficiency in computer use, including Google Suite, reporting, and data entry.
• Proficient data entry, typing, and number-pad skills.
• Solid communication and coaching skills.
• Ability to work independently within established parameters and to collaborate with others while empowering the team.
• Attention to detail and organizational skills.
• Ability to lift up to 50 pounds while following safe lifting requirements.
• Willingness to learn and participate in Lean philosophy, continuous improvement, and learning to improve processes, efficiency, and profitability.
• Must be authorized to work in the United States.
• A bachelor’s degree in Business Administration or a related field, or experience considered in lieu of the degree: 3–5 years of experience in shipping operations focused on warehouse or lean management.
• Must be able to pass the forklift certification test if pursuing the preferred forklift certification.

Nice To Haves

• Previous experience with a barcode-scanning system or handheld scanner.
• Previous experience using an ERP system.
• Forklift certification, such as for an order picker or reach truck.

Responsibilities

• Plan and schedule daily workforce allocation.
• Support, direct, and train employees on barcode-scanning system processes and requirements.
• Validate and record data and manage team performance using the Daily Performance Tool (DPR).
• Monitor individual job performance and coach employees as needed.
• Manage end-to-end supply chain, inventory, and order processes in the Reflex system.
• Ensure inventory and quality control standards and practices are followed for customer order fulfillment.
• Maintain cleanliness and 5S standards and help develop the 5S program in the applicable areas.
• Participate in budget preparation and capital expenditure projects, working with Parts Distribution, Technology, and the Projects Manager.
• Manage warehouse supplies and department safety equipment.
• Monitor the safety program, training, and recordkeeping.
• Report quality and performance KPIs and investigate root causes to prevent recurrence and reduce departmental errors.
• Oversee the export program, including weekly air shipments, monthly ocean shipments, and appropriate management and filing of sensitive documentation.
• Oversee custom carpentry packaging and ensure safe practices are followed to prevent injuries.
• Follow company safety programs and policies.
• Be cross-trained in other warehouse areas as needed.

Benefits

• Medical, dental, and vision coverage.
• Matching 401(k).
• Tuition reimbursement.
• Volunteer program.
• Wellness activities.
• Employee and family activities throughout the year.
• Potential quarterly bonus based on performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager