Shipping Specialist

NOV • Fort Worth, TX

1d • Onsite

About The Position

The Shipping Specialist is responsible for processing various types of orders (Capital, Spares, Service, Repair, and Transfer) in the ERP system daily. This role involves preparing all necessary shipping documentation for both domestic and international shipments, including export documents, bills of lading, pick lists, and customs documents. The specialist will coordinate warranty shipments with Service and Repair Departments, manage vendor returns, and arrange transportation while securing freight costs. Accurate and complete shipping records are essential. The position also requires operating machinery safely, reporting maintenance issues, and notifying appropriate departments of any discrepancies. A key aspect of this role is fostering a productive team environment by encouraging the sharing of ideas and collaborating to resolve problems. The ability to work extra hours, including weekends, is necessary. Adherence to all safety and environmental policies, proper use of personal safety devices, and reporting of any safety concerns or injuries are mandatory. The role involves cross-training and training others, assisting in mentoring, and verifying inbound/outbound material compliance. Preparation of shipments, including boxing, weighing, labeling, and consolidating orders, as well as maintaining warehouse cleanliness, are also part of the duties. The Shipping Specialist will interface professionally with multiple departments (Sales, Service, Repair, QA, Inspection, Purchasing, Manufacturing & Planning) and work with Sales, Project Management, and Accounting to resolve shipping issues. Achieving same-day order turns and meeting established shipping measurement standards are key performance indicators. The role requires working with Material Handlers to prioritize order pulling and packaging, and acquiring a working knowledge of relevant operating systems. Operating material handling equipment, maintaining fork truck operator certification, and using safe working practices are essential. The specialist may be responsible for responding to after-hours calls and will have rotational responsibilities. Following all applicable company and corporate policies, procedures, and programs, including HSE requirements, is required. Maintaining warehouse supplies, submitting requisitions, taking ownership of equipment and work area, and attending HSE training are also part of the responsibilities. Applicable vehicle operator licenses may be necessary.

Requirements

• High School Diploma or Equivalent
• 1 to 3 years of related experience
• Must successfully complete a pre-employment drug screen, background check, and medical examinations screenings.
• Ability to lift and move objects up to 50 lbs.
• Ability to walk and stand for extended periods, maintain balance while performing repetitive tasks.
• Ability to communicate effectively through speaking and listening.
• Flexibility to frequently bend, twist, squat, stoop, kneel, reach, push, pull while performing repetitive tasks.
• Must be self-motivated, maintain a productive environment by bringing everybody’s ideas forward, decide on the best method so that everyone will benefit from them as a team.
• Must be able to work extra hours daily and on weekends as required.
• Must be able to resolve problems through collaboration and sharing with their teammates.
• Must be willing to be cross train and to train others to perform the job that is required to get the work done.
• Ability to operate material handling equipment as required, achieve, and maintain fork truck operator certification and use safe working practices as directed.

Responsibilities

• Processes Capital, Spares, Service, Repair and Transfer orders in the ERP system daily.
• Prepares all shipping documentation for domestic and international shipments including export documents, bill of lading, pick list and custom documents.
• Coordinates warranty shipments with Service, Repair Departments and vendor returns.
• Arranges transportation for all shipments and secures freight costs as required.
• Provides accurate and complete shipping records.
• Operates machinery in a safe manner and reports any equipment maintenance or problems to your immediate supervisor.
• Notifies appropriate departments of any discrepancies and/or problems with material.
• Must be self-motivated and maintain a productive environment by bringing everybody’s ideas forward so that everyone will benefit from them as a team.
• Must be able to work extra hours daily and on weekends as required.
• Must follow and enforce all safety and environmental policies and programs; must be able to use personal safety devices as required by company policy; report any activities that could be detrimental to safety and/or the loss of productivity; report any injuries when they occur.
• Must be able to resolve problems through collaboration and sharing with their teammates.
• Must be willing to be cross train and to train others.
• Assist in mentoring and training of other personnel.
• Assist verifying all inbound/outbound material are compliant with order or Purchase order requirements before packaging or loading.
• Assist in preparing shipments including boxing, weighing, labelling, and consolidating orders when necessary.
• Assist in keeping the warehouse clean and orderly.
• Interface professionally with multiple departments: Sales, Service, Repair, QA, Inspection, Purchasing, Manufacturing & Planning.
• Work with Sales Department, Project Management and Accounting to resolve shipping issues.
• Achieve same day order turns and achieve Shipping measurement standards established by the Inventory Manager.
• Work with Material Handlers to achieve the proper priority of orders to be pulled and packaged for shipment.
• Acquire and maintain a working knowledge of operating systems related to Inventory, Shipping, and Material Handling functions.
• Operate material handling equipment as required, achieve, and maintain fork truck operator certification and use safe working practices in all activities.
• Respond to after-hours calls in a timely fashion with all applicable documents, transport arrangements and inventory records.
• Rotational responsibility.
• Responsible for following all applicable company and corporate policies, procedures, and programs, including but not limited to the process map, support processes and HSE requirements.
• Maintain warehouse supplies and submit requisitions to Inventory Manager.
• Take ownership, organize, and maintain personal, company equipment and work area in a professional manner and attend scheduled HSE training.
• Maintain applicable vehicle operator licenses as necessary to operate company equipment.
• Other duties as assigned.

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED