3rd Shift Shipping & Receiving Supervisor

Qual Pac Charlotte•Charlotte, NC

3d•Onsite

About The Position

The 3rd Shift Shipping & Receiving Supervisor maintains overall responsibility and accountability for functions within the shipping and receiving (S/R) department. This role involves implementing company rules and regulations, monitoring department performance against goals, and actively participating in daily staff meetings. The supervisor must adhere to all safety rules, conduct accident and incident investigations, and comply with current GMP rules and the Food Defense Plan. They will also participate in internal audits and inspection walks, complete assigned tasks in Corrective Action Plans, and understand Lean Manufacturing tools. This position is responsible for training all shipping and receiving personnel, acting as the primary liaison with Customer’s Logistics and assigned carriers, and managing inventory of Loose Pack, Materials, and Finished goods, including physical inventory counts and consolidation. The supervisor will be responsible for department discipline and adherence using the WMS (Warehouse Management System), working closely with Production and the Supply Chain Manager to meet production needs. Additionally, they will ensure all forklifts and material handling equipment are in good working order, manage the inter-departmental transport of materials, and oversee the shipping of goods related to Food Bank, Rejects, and Returns. Performance reviews, goal setting, counseling, and disciplinary actions for S/R employees are also key responsibilities.

Requirements

2 years Customer Service experience
2 years WMS / ERP experience
Knowledge of general office equipment
High school diploma or GED
Excellent written and verbal communication skills
Ability to solve problems independently
Ability to make decisions quickly and accurately
Train-the trainer Forklift Certification
Excellent attention to detail
Works well with little supervision
Works well in a team environment
Maintains a high level of business courtesy and etiquette when interacting with Customers, Vendors, and Sales representatives
Demonstrated time management and multitasking skills
Willingness to work additional hours as necessary
Authorized to work in the U.S.
Must be at least 18 years of age
Ability to use various PC software in Windows environment
Knowledge of typing and 10-key calculator
Basic knowledge of the internet

Nice To Haves

Some college desirable
Bilingual in Spanish

Responsibilities

Maintains overall responsibility and accountability for functions within the shipping and receiving (S/R) department.
Implements all company rules and regulations as per current Employee Handbook.
Monitors S/R department performance and compare to established goals.
Maintains active participation in the Daily Staff Meetings.
Obeys all Safety Rules.
Conducts accident and incident investigations.
Adheres to current GMP rules and Food Defense Plan.
Participate in Internal Audits and Inspection walks.
Completes assigned tasks listed in Corrective Action Plans.
Understands Lean Manufacturing tools including 5 why’s, Brainstorming, Fishbone, Graphs and Root Cause Analysis.
Trains all shipping and receiving personnel on policies, procedures.
Acts as primary liaison with Customer’s Logistics department and assigned carriers.
Manages inventory of Loose Pack, Materials and Finished goods, including all physical inventory counts and inventory consolidation.
Responsible for department discipline and adherence using the WMS (Warehouse Management System).
Works closely with Production and the Supply Chain Manager to assure productions needs are met.
Responsible for keeping all forklifts and material handling equipment in good working order.
Responsible for managing the inter-departmental transport of materials.
Responsible for shipping of goods related to Food Bank, Rejects and Returns.
Performs performance reviews and goals settings of S/R employees.
Provides Counseling and Disciplinary Actions to S/R employees as needed.
Supervise 1st shift fork truck drivers.