Shipping & Receiving Specialist

Cushman & Wakefield•Boston, MA
•$26 - $30

About The Position

The Shipping & Receiving Specialist I manages the receipt, inspection, and delivery of incoming shipments, maintains accurate inventory records, and ensures timely package distribution. The role uses tools such as CMMS, FedEx, UPS, Microsoft Outlook, and iPhones to process orders and communicate effectively while supporting team operations and providing a high level of customer service. The position involves receiving, inspecting, documenting, packaging, and distributing shipments; following customer-specific SOPs for regulated processes; and making daily deliveries and pickups at designated locations in a company vehicle. The specialist must safely handle items and maintain organized records in compliance with shipping and receiving protocols.

Requirements

  • High school diploma or GED.
  • At least 2 years of relevant experience in shipping, receiving, or logistics.
  • Valid driver’s license in good standing and comfort with part-time driving responsibilities.
  • Strong customer service skills and a professional demeanor.
  • Self-motivated team player able to prioritize tasks effectively.
  • Ability to work independently and take direction as needed.
  • Excellent organizational and record-keeping skills.
  • Comfort with frequent lifting and physical activity.

Nice To Haves

  • Proficiency in Microsoft Office Suite.

Responsibilities

  • Receive, inspect, and document incoming and outgoing shipments.
  • Package items using appropriate materials and containers, including wooden, cardboard, or preassembled containers.
  • Unpack and examine deliveries and report and resolve discrepancies such as damage or shortages.
  • Follow customer-specific Standard Operating Procedures (SOPs) for regulated processes.
  • Safely lift and move items weighing up to 50 pounds and push loads up to 100 pounds using hand trucks or dollies.
  • Perform daily deliveries and pickups across designated locations using a company vehicle.
  • Maintain organized records and comply with shipping and receiving protocols.
  • Support team operations and provide a high level of customer service.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life insurance
  • Disability insurance
  • Paid and unpaid time away from work
  • Competitive pay
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