Shipping & Receiving / Office support

Standex•Wakefield, MA

5d•Hybrid

About The Position

A unique opportunity to join a small, stable company. Innovent is an engineering and manufacturing company delivering innovative product and service solutions to disposable hygiene, aerospace, and industrial clients around the world. Innovent is part of Standex Engraving Group, a worldwide specialist in aesthetic and functional surfaces.

Requirements

Must be a US Citizen
High School Diploma or GED equivalent required
Ability to regularly lift up to 50 lbs
Ability to travel locally for such things as deliveries to or from suppliers, UPS or FedEx, up to 20%
Must be able to work a standard 40-hour work week with occasional overtime
Must have valid driver's license
Basic computer proficiency including Microsoft Office, email, and ERP systems such as Epicor
Strong keyboarding and data entry skills
Excellent communication and customer service skills
Reliable attendance and punctuality

Nice To Haves

Previous shipping/receiving, administrative, customer service, purchasing, or manufacturing support experience preferred
Experience with Epicor or other ERP systems is a plus
Ability to work in a fast-paced manufacturing and office environment
Strong organizational and multitasking skills
Strong attention to detail with a focus on accuracy and quality
Comfortable learning new systems and processes through written and verbal instruction
Self-motivated with the ability to work independently and as part of a team
Ability to prioritize tasks and manage deadlines effectively

Responsibilities

Receive supplies, tools, and materials accurately and efficiently
Prepare completed jobs for shipment to customers and in-process jobs for shipment to suppliers
Package, prep, load, and unload shipments as needed, by hand or with a forklift
Complete shipping and receiving documentation, including FedEx, UPS, bills of lading, international, and customer paperwork
Ensure timely and accurate data entry into the Epicor ERP system
Coordinate incoming and outgoing deliveries with vendors and carriers
Monitor office supply and equipment inventory and order supplies as needed
Request quotes from approved suppliers while ensuring accuracy and timely follow-up
Prepare and manage purchase orders for job materials and operational needs using Epicor
Follow up with vendors regarding delivery schedules and order status
Generate and update internal quotes and sales orders
Maintain organized records, filing systems, and administrative documentation
Provide excellent customer service while communicating professionally with customers and vendors via phone and email
Assist with additional administrative and clerical duties as needed
Follow all OSHA safety guidelines and company policies and procedures
Communicate problems, delays, or concerns promptly to management
Maintain a clean, organized, and professional work environment