Shipping, Receiving & Inventory Supervisor, Banff Gondola

Pursuit Collection•Banff, AB

7d•Onsite

About The Position

At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. Reporting to the Facilities & Logistics Manager, you supervise and lead a team of Shippers & Receivers who look after all shipping, receiving, and inventory activities across both the upper and lower terminals. You work closely with Food & Beverage, Retail, Guest Experience, Buildings & Grounds, Operations, Programming, and Administration to make sure products and supplies move safely and efficiently, storage spaces stay clean and orderly, and outlets have the stock they need when they need it. You help maintain accurate inventory processes, support monthly and annual counts, and uphold clear SRI procedures and SOPs. You also support waste, recycling, and compost movement, and help coordinate logistics for events and peak periods. Through organized, visible, and safety‑focused work, you help create a smooth, behind‑the‑scenes operation that allows our guests to fully enjoy their experience at the Banff Gondola.

Requirements

1–3 years of experience in shipping/receiving, inventory, warehouse, or facilities work, ideally in hospitality, attractions, or resort settings.
Class 5 driver’s license with a clean Alberta driver’s abstract.

Nice To Haves

Experience with inventory counts and basic inventory systems or Warehouse Management Systems (WMS) an asset.
Previous experience in a lead, keyholder, or informal supervisory role supporting front‑line teams is an asset.
Proficiency with MS Office or similar tools for basic documents and spreadsheets is an asset.
First Aid and WHMIS knowledge considered assets.

Responsibilities

Support daily shipping and receiving activities for all Gondola departments, with a focus on Food & Beverage and Retail, using the lift to move product between upper and lower terminals
Work closely with F&B and Retail leaders to ensure outlets at both terminals have timely access to stock and appropriate PAR levels, minimizing stockouts, shrinkage, and spoilage
Cross‑reference deliveries against packing slips and invoices and deliveries or notify departments of arriving shipments
Maintain orderly, safe, and clearly labeled storage, loading, and custodial areas, including BOH storage rooms, hallway storage, garage, walk‑in fridges and freezers, Canmore storage, and back parking lot
Rotate and restock product in dry storage, fridges, and freezers at both terminals using FIFO, with high attention to food safety and product quality where applicable
Support monthly and annual inventory processes for F&B and Retail, including counts, reconciliations, and adjustments as directed by department leaders
Maintain assigned stock categories, which may include: Liquor and beverages for F&B, Culinary dry goods and disposables, Retail stock movement and storage, Stock for staff coffee and soda machines
Support shipping and receiving to and from Canmore storage, including organizing transfers, documentation, and inventory integrity
Oversee or support the movement of waste, recycling, and organics between terminals, aligning with Pursuit’s environmental and cleanliness standards
Adhere to and model all SRI SOPs, WHMIS and chemical handling standards, and safe equipment operation, promptly reporting hazards to the Facilities & Logistics Manager
Support logistics and product movement for special events and operational needs in partnership with site leaders
Perform other duties as relevant and appropriate to the efficient operation of the SRI Department and Facilities & Logistics team