Food & Beverage Assistant Manager, Banff Gondola

Pursuit Collection•Banff, AB

1d•Onsite

About The Position

The Assistant Manager ensures the smooth running of the day-to-day operations for the restaurant and special events, including banquets. They will supervise staff and ensure that customer expectations are exceeded at all times. This role involves keeping food and beverage areas clean and maintaining exemplary food hygiene practices. The Assistant Manager will also assist with recruitment, training, and management of staff, as well as inventory management, including unpacking orders, ensuring neat storage, and participating in monthly inventory counts. They must be able to address customer complaints and resolve matters expediently. The role includes overseeing food storage and dining areas for safety and health code compliance, assisting with cocktail creation and menu development, and leading the execution of events like weddings and conferences to ensure flawless delivery. Daily billing and financial responsibilities must be completed accurately and efficiently. The Assistant Manager will also be a leader in daily communication regarding guest feedback, employee performance, and shift notes.

Requirements

Flexible to work various shifts (early mornings, late evenings, weekends, split shifts).
Excellent communication skills, both verbal and written.
Basic computer skills.
Highly organized individual with the ability to handle numerous tasks at one time.
Strong proven leadership qualities and management skills.
2 years' in a hotel or restaurant industry, including at least 1 year in a supervisory position.
Ability to obtain and/or maintain any government required licenses, certificates or permits.

Nice To Haves

Degree in Hotel/Restaurant Management or related discipline is a strong asset.
Working knowledge of MICROS or similar P.O.S. system is an asset.

Responsibilities

Ensures the smooth running of the day-to-day operations for the restaurant and special events, including banquets.
Supervise staff and ensure that customer expectations are exceeded at all times.
Keep the food and beverage areas clean and maintain exemplary food hygiene practices.
Assist with recruitment, training, and management of staff.
Assist with inventory management; oversee proper unpacking of weekly orders, ensuring storage locations are neat and tidy at all times and part of the monthly counting ensuring accuracy and attention to detail.
Able to address customer complaints or issues, and resolve matters as expediently as possible.
Oversee food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes.
Assist with cocktail creation and menu development.
Lead and execute weddings, conferences and signature events; ensure that no detail is missed and the event is delivered flawlessly.
Daily billing and financial responsibilities to be completed accurately and efficiently.
A leader in daily communication on guest feedback, employee performance and notes from the days shift.