Shipping Receiving Coordinator

Trex CompanyLittle Rock, AR

About The Position

This role involves coordinating the daily activities of shipping personnel, managing the day-to-day operations of the Trex shipping office, and ensuring shipping schedules meet customer demand. The coordinator acts as a primary point of contact between Trex and third-party logistics providers (3PL), resolving shipping issues to maintain high customer service levels and developing proactive shipping solutions. The position requires completing necessary records and reports accurately and in a timely manner, preparing outbound sales orders and customs paperwork, and maintaining records according to Trex's data retention policies. The role also involves recommending and implementing operating procedures, troubleshooting system-related issues, and promoting continuous improvement within the department and the company. Assistance may be provided to Logistics Techs in shipping activities when necessary.

Requirements

  • High school diploma required
  • 2+ year supervisory experience
  • Ability to coordinate and execute daily activities of shipping personnel
  • Skilled in MS Office software

Nice To Haves

  • 2-5 years of logistics experience preferred

Responsibilities

  • Conduct operations in a manner that promotes safety and in accordance with OSHA and other appropriate standards
  • Coordination of shipping personnel daily activities and vacations
  • Act as liaison between Logistics Techs and management, other departments and external parties
  • Manage day to day operations of the Trex shipping office
  • Monitor shipping schedules to meet customer demand
  • Act as primary point of contact between Trex and 3PL
  • Resolve all shipping issues to ensure high levels of customer service and develop proactive shipping solutions when needed
  • Communicate information to different individuals, departments, and external parties
  • Complete all necessary records and reports in a timely and accurate fashion
  • Work directly with external auditors to supply requested paperwork in a timely fashion
  • Prepare outbound sales orders and customs paperwork
  • Maintain records, both hard and electronic copies to meet Trex data retention policies
  • Recommend and assists in implementing operating procedures
  • Troubleshoot, compile data, and report to management system related issues
  • Promote continual improvement within the department and the company
  • May assist LTs in shipping activities when necessary
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