Shipping & Receiving Clerk - 2nd Shift (Seasonal)

DSV • Woodbridge Township, NJ

2d • $16 - $18 • Onsite

About The Position

DSV is a global leader in transport and logistics, and this role is crucial for keeping supply chains flowing. The Shipping/Receiving Clerk carries out customer service activities in a prompt, courteous, and effective manner. A major responsibility is the timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time. This is a full-time, seasonal position.

Requirements

• High School education
• General office experience, including telephone techniques and computer skills in a customer service environment is required.
• Effective communication skills and skills in operating office machinery are necessary.
• English (reading, writing, verbal) language skills
• General mathematical skills
• General office knowledge

Nice To Haves

• Microsoft office package experience is recommended.
• Customer Service skills
• Communication skills

Responsibilities

• Process all customer orders in a timely and accurate manner.
• Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork.
• Coordinate special, last minute shipping requests with the operation department, expediting any order as necessary.
• Prioritize customer orders according to scheduled pick up time or pier cutoff.
• Furnish shipping and tracking information as required.
• Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.
• Report customer feedback to management, including any signs of customer dissatisfaction.
• Oversee all paperwork associated with orders and maintain the corresponding files.
• Maintain a current and accurate DSV Work Instructions Manual, which details the processing requirements.
• Answer phone calls and operate various types of office machines and computers necessary to perform duties.
• Operate the computer terminal in a proficient manner.
• Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.
• Ensure the accuracy of all receiving and shipping documents.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Assist in resolving any discrepancies.
• Collect all documentation for inbound freight and route to the proper record-keeping unit.
• Comply with all DSV Work Instructions.
• Other clerical duties, including providing backup support for other clerical positions, as directed by Management.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED