Shipping / Receiving Clerk
About The Position
The Shipping/Receiving Clerk streamlines shipping operations by organizing and managing day-to-day activities, coordinating with freight companies, and addressing shipping-related issues. The role collaborates with other departments to receive manufactured items in a timely manner and reports to the Shipping/Receiving Supervisor. This is an onsite position at the company’s manufacturing facility in St. Pauls, North Carolina, working Monday through Friday, with Saturday work on occasion. Scheduled hours are communicated by the manager. The position maintains shipping paperwork, supports order processing and shipment tracking, coordinates transportation and customer service needs, and helps maintain inventory accuracy and on-time-in-full performance. The clerk is expected to work independently and as part of a team, follow applicable safety practices and company policies, and adapt to changing priorities and conditions. Watts describes its culture as team-oriented and supportive, with opportunities for learning and development. The company is committed to equal employment opportunity and reasonable accommodations for qualified individuals with disabilities.
Requirements
- High school diploma or equivalent, or a combination of education and experience.
- At least 1 year of experience in a manufacturing or warehouse environment.
- Ability to work independently and as part of a team.
- Excellent communication skills.
- Ability to read, write, and understand English.
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures.
- Must establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.
- Ability to stand for long periods.
- Ability to lift and carry up to 50 pounds.
- Ability to push and pull up to 50 pounds.
- Ability to move physically around a manufacturing floor.
- Ability to read documents and communicate clearly with management and coworkers.
- Ability to wear personal protective equipment, which may include safety shoes, hearing protection, and safety glasses.
- Punctuality and dependability.
- Ability to be flexible and adapt to changing work priorities and stressful conditions.
- Maintain productive and collaborative relationships with other Watts employees.
- Adhere to Watts’ personnel policies, procedures, process standards, and seven cultural beliefs.
Nice To Haves
- Proficiency in SAP, Excel, and QAD.
- Familiarity with lean manufacturing and continuous improvement practices.
Responsibilities
- Complete order maintenance and generate invoices for assigned work.
- Print need jobs for items to be pulled for UPS.
- File and track required paperwork.
- Prepare bills of lading for customer shipments and verify them against actual load sheets.
- Verify packing slips and related paperwork against orders received.
- Provide proof of delivery (POD) documents and customer service for lost or delayed shipments.
- Work with customer service to release orders with internal data-entry problems that need expediting or are past due.
- Monitor and help expedite past-due orders using the Down in Shipping Report and Order Overdue Report.
- Obtain dimensions and documentation for export shipments, working with Quality to obtain required documentation.
- Issue paperwork for returned materials.
- Help maintain inventory accuracy and MRP requirements by monitoring and correcting over-allocated items using the Over Allocation Report, Location - Order Number Report, and Shipping Transaction Edit Report.
- Coordinate with other departments to have items sent to the warehouse to fill customer orders.
- Contact trucking firms for rate quotes and pickups for expedited outbound orders.
- Report shortages or overages to appropriate resources.
- Work with customers and trucking firms to trace lost shipments.
- Work directly with Transportation Coordinators.
- File damage claims with trucking companies for payment.
- Maintain and achieve management-determined daily on-time-in-full and sales goals.
- Update and maintain reports on tier boards posted in the area.
- Follow applicable safety practices, company policies, procedures, and process standards.
Benefits
- Competitive compensation based on skills, qualifications, and experience.
- Comprehensive medical and dental coverage.
- Retirement benefits.
- Family-building benefits, including paid maternity and paternity leave.
- 10 paid holidays and paid time off.
- Continued professional development opportunities and educational reimbursement.
- Fitness reimbursements.
- Employee discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
