Shipping & Receiving Clerk - Part Time

Q Center•St. Charles, IL

17h•Onsite

About The Position

The Shipping & Receiving Clerk receives, tracks, distributes, and ships materials and packages. The role also assists the Purchasing Department with deliveries, purchasing documentation, and invoice processing. The clerk coordinates with internal departments, vendors, and carriers to support accurate handling, timely delivery, and efficient dock operations while maintaining a safe, organized work environment and supporting guest and associate satisfaction. The typical schedule is Monday through Friday, 9 a.m. to 1 p.m. The position pays $18.00 per hour and works in a hospitality and warehouse environment, including receiving, storage, and inventory areas. The work involves frequent interaction with associates, department leaders, vendors, delivery personnel, and operational partners. The clerk may encounter varying temperatures, noise, loading and delivery activity, and competing priorities in a fast-paced setting. Schedules may also include early mornings, evenings, weekends, holidays, and extended hours based on operational needs.

Requirements

High school diploma or equivalent preferred.
Customer service experience.
Computer knowledge and skills required.
Knowledge of proper food and beverage storage, handling, and rotation practices.
Strong attention to detail and accuracy.
Ability to work independently while maintaining effective communication with the department and other operational areas.
Ability to identify and promptly report shortages, damages, equipment concerns, and other operational issues.
Ability to stand and walk for extended periods.
Ability to lift, carry, push, and pull up to 100 pounds occasionally and up to 50 pounds frequently.
Ability to work in varying temperatures.
Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours based on business demands.

Nice To Haves

Hospitality, restaurant, or hotel experience preferred.

Responsibilities

Respond promptly and professionally to requests and inquiries received by radio or in person.
Communicate information and operational needs clearly and effectively, verbally and in writing.
Anticipate and respond to operational needs with a positive, service-oriented approach, and keep the immediate supervisor informed of matters requiring attention.
Coordinate package handling and delivery so materials reach appropriate recipients and locations in a timely manner.
Receive, scan, track, and log incoming and outgoing packages, shipments, and materials.
Count and examine shipment contents and verify items against manifests, bills of lading, and other documentation; report discrepancies as appropriate.
Organize and stage incoming packages and materials in designated areas for pickup or delivery by Conference Services or other responsible departments.
Assist with package delivery to meeting spaces and other locations as operational needs permit.
Coordinate dock access and delivery schedules with internal departments and operational areas.
Use knowledge of shipping carrier procedures, including UPS and FedEx, and tracking systems to communicate shipment information.
Review Banquet Event Orders (BEOs), resumes, and related correspondence to identify shipping and delivery requirements and support guest needs.
Prepare standard and international shipping rate quotes and help ensure applicable shipping charges are accounted for.
Support receiving activities, purchasing documentation, and invoice processing.
Maintain, retrieve, and assist with repair of carts and other Purchasing equipment as needed.
Follow established safety, sanitation, storage, and handling procedures; report unsafe conditions, hazards, damaged shipments, and other concerns to management.
Maintain a clean, orderly, and secure dock area and use required safety equipment and safe lifting, transporting, and material-handling practices.
Collaborate with team members and leadership to support daily operations and work with the Business Center and Conference Services on shipping needs and accurate fees.
Participate in required meetings, trainings, and cross-training opportunities; maintain effective communication with team members.
Perform additional duties and responsibilities as assigned.