Shipping & Receiving Clerk - Part Time

Q - Center•St. Charles, IL

About The Position

The Shipping and Receiving Clerk receives, tracks, distributes, and ships materials and packages. The position also assists the Purchasing Department with deliveries, purchasing documentation, and invoice processing. The clerk coordinates with internal departments, vendors, and carriers to ensure accurate handling, timely delivery, and efficient dock operations while maintaining a safe, organized work environment and supporting guest and associate satisfaction. The typical schedule is Monday through Friday, 9 a.m. to 1 p.m. The rate is $18.00 per hour. The position works in a hospitality and warehouse environment, including receiving, storage, and inventory areas, and involves frequent interaction with associates, department leaders, vendors, delivery personnel, and other operational partners. Work may involve varying temperatures, noise, loading and delivery activity, and competing operational priorities.

Requirements

  • High school diploma or equivalent preferred.
  • Customer service experience.
  • Computer knowledge and skills required.
  • Knowledge of proper food and beverage storage, handling, and rotation practices.
  • Strong attention to detail and accuracy.
  • Ability to work independently while maintaining effective communication with the department and other operational areas.
  • Ability to identify and promptly report shortages, damages, equipment concerns, and other operational issues.
  • Ability to stand and walk for extended periods.
  • Ability to lift, carry, push, and pull up to 100 pounds occasionally and up to 50 pounds frequently.
  • Ability to work in varying temperatures.

Nice To Haves

  • Hospitality, restaurant, or hotel experience preferred.

Responsibilities

  • Respond promptly and professionally to requests and inquiries received by radio or in person.
  • Communicate information and operational needs clearly and effectively, verbally and in writing.
  • Anticipate and respond to operational needs with a positive, service-oriented approach.
  • Keep the immediate supervisor informed of matters requiring attention.
  • Coordinate package handling and delivery so materials reach the appropriate recipients and locations in a timely manner.
  • Receive, scan, track, and log incoming and outgoing packages, shipments, and materials.
  • Count and examine shipment contents and verify items against manifests, bills of lading, and other applicable documentation; report discrepancies.
  • Apply basic financial data related to inventory and product distribution.
  • Organize and stage incoming packages and materials in designated areas for pickup or delivery by Conference Services or other responsible departments.
  • Assist with package delivery to meeting spaces and other locations as operational needs permit.
  • Coordinate dock access and delivery schedules with internal departments and other operational areas.
  • Maintain familiarity with shipping carrier procedures, including UPS and FedEx, and use tracking systems to communicate shipment information.
  • Review Banquet Event Orders (BEOs), resumes, and related correspondence to identify shipping and delivery requirements and support guest needs.
  • Prepare accurate standard and international shipping rate quotes and help ensure applicable shipping charges are accounted for.
  • Support receiving activities, purchasing documentation, and invoice processing.
  • Maintain, retrieve, and assist with repair of carts and other Purchasing equipment as needed.
  • Follow established safety, sanitation, storage, and handling procedures.
  • Identify and promptly report unsafe conditions, hazards, damaged shipments, and other concerns to management.
  • Maintain a clean, orderly, and secure dock area to minimize hazards and protect packages and materials.
  • Use required safety equipment and follow safe lifting, transporting, and material-handling practices.
  • Collaborate with team members and leadership to support smooth daily operations.
  • Work with Business Center and Conference Services to support shipping needs and ensure applicable fees are accurately applied.
  • Participate in required meetings, trainings, and cross-training opportunities.
  • Maintain effective communication and collaboration with all team members.
  • Perform additional duties and responsibilities as assigned.

Benefits

  • Paid time off
  • 401(k) with employer match
  • Holiday pay
  • Employee meals
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