Shipping Receiving and Mail Assistant

MBL•Woods Hole, MA

22h

About The Position

Under the supervision of the Transportation Services and Grounds Supervisor, the Shipping Receiving and Mail Assistant provides daily operations for incoming, outgoing, and internal mail and packages. The role handles mail and freight, assists staff with shipping procedures, and maintains safe and timely receipt, storage, and delivery of shipments. The position also provides occasional shuttle driving, grounds assistance, cleaning, and storm and snow-removal support. It serves as Category II Essential Personnel during non-snow emergencies and may be called upon to work with other departments during inclement weather.

Requirements

High school education or equivalent.
Previous experience with shipping, receiving, carriers, and mail room procedures.
Experience providing quality customer service.
Forklift certification required within 60 days of the start date.
Must have or be able to obtain certification for shipping hazardous materials as required by the DOT and other applicable state or federal regulations.
Ability to operate a forklift, hydraulic lift, hand truck, or cart for freight delivery.
Ability to use and manipulate Windows-based computer applications.
Must be extremely accurate, precise, and detail-oriented.
Excellent verbal communication, basic math, reading, and interpersonal skills.
Knowledge of shipping carriers and their requirements.
Ability to work under pressure and meet deadlines.
Must maintain a valid driver's license and favorable driving record.
Must complete a post-offer, pre-employment physical examination and drug test.
Ability to perform very heavy work: exerting over 100 pounds of force occasionally, over 50 pounds frequently, and/or over 20 pounds constantly to move objects.
Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, reach, push, pull, use fingertips, grasp, talk, hear, taste or smell, perceive object attributes by touch, and perform repetitive motions.
Close visual acuity to prepare and analyze data and figures, view a computer terminal, read extensively, inspect small defects or parts, operate machines, and use measurement devices.
Ability to work indoors and outdoors, in extreme cold and heat, and around moving mechanical parts, moving vehicles, chemicals, fumes, odors, dust, mists, gases, or poor ventilation.

Responsibilities

Handle internal, domestic, and international mail and operate the postage meter.
Resolve incorrect-postage envelope issues with the post office and accounts receivable.
Guide new arrivals, including Whitman and Education participants, in using MBL mail and package services; obtain forwarding information from departing scientists and students when needed.
Receive and deliver mail to and from the US Post Office and established MBL mail stops on a regular schedule.
Maintain current knowledge of US and international postal regulations affecting the proper and timely distribution of MBL mail.
Receive and document incoming packages and freight using software and handheld devices, and deliver goods to MBL departments promptly.
Prepare and document outgoing package and freight deliveries; assist MBL personnel with Ship Request software, carrier selection, and manifests or related paperwork.
Store shipments safely and properly until delivery or shipment, with special attention to refrigerated or frozen shipments and hazardous, flammable, or corrosive materials.
Maintain supplies needed for shipping and packing.
Ensure shipping, receiving, and mail room services continue during the Supervisor's absence.
Drive shuttle buses as needed during peak summer activity to allow driver breaks.
Use material-handling equipment, including forklifts and pallet jacks, to move crates, packages, furniture, and other items as needed.
Infrequently assist groundskeepers with landscaping work.
Perform general cleaning of work spaces, grounds maintenance, snow removal, and related duties.
Serve as Category II Essential Personnel during non-snow emergencies; be available to prepare for storms and help restore normal operations afterward, including relief and cleanup duties as a member of the MBL Storm and Snow Removal Team under the Storm Manager's direction.
Perform other duties as required or assigned.