About The Position

The Shipping and Receiving Supervisor oversees the receiving and shipping process, workload, and direct reports assigned to the area. The role ensures shipments meet job service-level agreements and are validated and inspected before leaving the facility, while receiving follows established processes and contracted timelines. The supervisor coordinates freight dispatch, supports staffing and employee development, enforces safety requirements, and collaborates with management to meet production expectations. The role also works to improve productivity, capacity, flexibility, quality, and cost efficiency through effective systems, processes, and performance tracking. Work may take place in an office, warehouse, and/or manufacturing environment. The position requires extended periods of standing and the ability to walk, bend, stoop, kneel, crouch, climb, and lift or push up to 50 pounds. The employee may be exposed to noise and may need to wear hearing protection for the duration of the shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Ensure work is shipped in a timely manner in accordance with job service-level agreements (SLAs).
  • Ensure work is properly validated and inspected before leaving the facility.
  • Ensure receiving processes are followed and materials are received according to contracted timelines.
  • Ensure internal and external freight solutions are dispatched in a timely and effective manner.
  • Work with Human Resources and department managers on hiring, terminations, counseling, and coaching associates.
  • Enforce safety requirements and immediately report issues to Human Resources or the Safety Manager.
  • Attend production and scheduling meetings and coordinate with other management staff to meet expectations.
  • Increase production, asset capacity, and flexibility while minimizing unnecessary costs and maintaining quality standards.
  • Implement strategies aligned with strategic initiatives and provide a clear sense of direction and focus.
  • Develop systems and processes to track and optimize productivity, standards, metrics, and performance targets for effective return on assets.
  • Facilitate new-hire training programs and help develop continuous training for employees.
  • Perform other duties as assigned.
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