Shipping Receiving and Mail Assistant

Marine Biological Laboratory•Falmouth, MA

About The Position

Under the supervision of the Transportation Services and Grounds Supervisor, the Shipping Receiving and Mail Assistant provides daily operations for incoming, outgoing, internal mail and packages. The position handles mail and freight, supports MBL personnel with shipping procedures, and delivers goods to departments. It also involves occasional shuttle bus driving, grounds and cleaning work, and participation in storm and snow response.

Requirements

High school education or equivalent.
Previous experience with shipping, receiving, carriers, and mail room procedures.
Experience providing quality customer service.
Forklift certification required within 60 days of the start date.
Must have and maintain a valid driver's license with a favorable driving record.
Must be extremely accurate, precise, and detail-oriented.
Excellent verbal communication, basic math, reading, and interpersonal skills.
Knowledge of shipping carriers and their requirements.
Must have or be able to obtain proper certification for shipping hazardous materials as required by the DOT and applicable state or federal regulations.
Skill operating a forklift, hydraulic lift, hand truck, or cart for freight delivery.
Ability to use and manipulate Windows-based computer applications.
Ability to work under pressure and meet deadlines.
Must complete a post-offer, pre-employment physical examination and drug test.
Must be able to work with other departments during inclement weather.
Must meet the stated physical requirements, including very heavy work and the listed postural, movement, sensory, and visual tasks.
Must be able to work inside and outside, in extreme cold and heat, and around moving mechanical parts, moving vehicles, chemicals, and atmospheric conditions such as fumes, odors, dust, mists, gases, or poor ventilation.

Responsibilities

Handle internal, domestic, and international mail and operate the postage meter.
Resolve incorrect-postage envelope issues with the post office and accounts receivable.
Guide new arrivals, including Whitman and Education participants, on mail and package services; obtain forwarding information for departing scientists and students when needed.
Receive and deliver mail to and from the US Post Office and established MBL mail stops on a regular schedule.
Maintain current knowledge of US and international postal regulations affecting mail distribution.
Receive and document incoming packages and freight using software and handheld devices, and deliver goods to MBL departments promptly.
Prepare and document outgoing packages and freight; help MBL personnel use Ship Request software, select carriers, and prepare manifests and related paperwork.
Store shipments safely and properly until delivery or shipment, with special attention to refrigerated and frozen shipments and hazardous, flammable, or corrosive materials.
Maintain supplies needed for shipping and packing.
Ensure continued shipping, receiving, and mail room service when the Supervisor is absent.
Drive shuttle buses as needed during peak summer activity to provide driver breaks and other coverage.
Use material-handling equipment, including forklifts and pallet jacks, to move crates, packages, furniture, and other items.
Infrequently assist groundskeepers with landscaping.
Perform general cleaning, grounds maintenance, snow removal, and related tasks.
Serve as Category II Essential Personnel during non-snow emergencies; be available for storm preparation and restoration of normal operations, perform relief and cleanup duties, and follow directions from the Storm Manager as a member of the MBL Storm and Snow Removal Team.
Perform other duties as required or assigned.