Shipping / Receiving Administrator

Hanger, Inc.•Lenexa, KS

About The Position

This position provides the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of supply receiving, distribution, and inventory activities. It ensures that billing for all services from vendors is accurate, timely, and fully documented. Depending on the operational requirements of the Patient Care Center (PCC), this position may include the “front office” functions of the Office Administrator as well as all of the functions listed below.

Requirements

Typically requires less than 1 year of related experience.
Strong interpersonal, oral (including telephone) and written communication skills.
Excellent organizational skills and the ability to manage multiple tasks.
Proficiency with basic math and accounting skills
Understanding of orthotics and prosthetic supplies and terminology
Understanding of purchasing practices and principals
Ability to take initiative and work independently
Ability to work with handicapped individuals.
Complete understanding of general office duties.
Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Responsibilities

Provide the highest level of customer service is provided to patients, fellow employees and referral sources.
Order all supplies as requested by Practitioners in a timely, professional manner in accordance with corporate guidelines.
Receive, unpack, and distribute incoming shipments.
Notify front office staff when received items are ready for fitting.
Package and ship items necessary for efficient practice functions.
Code and approve vendor invoices for payment.
Maintain petty cash account per corporate guidelines.
Maintain stockroom for efficient practice operations.
Coordinate inventory process.
Ensure the privacy and security of protected health information per HIPAA requirements
Assist with quality assurance to ensure patient satisfaction with PCC services as necessary.
Comply with the system of internal controls to ensure proper handling of supplies, vendor payments, petty cash and other items including billing system data entry and bank deposits.
May receive, sort and distribute mail appropriately and in a timely manner.
May compile and code A/P invoices per guidelines for approval.
Perform other duties or special projects as assigned.

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest