Shipping Lead

1-800-Flowers.com, Inc.•Lake Forest, IL

About The Position

The Shipping Lead serves as a lead figure in the department, communicating information from supervisors and upper management to the team. In larger departments, the role leads and delegates on the production floor, helping ensure product quality, customer specifications, and efficiency and productivity targets are met. The Shipping Lead provides hands-on direction to associates, coordinates tasks, demonstrates job instructions to new hires, and occasionally steps in for Assistant Supervisors and Supervisors. The role includes evaluating incoming orders and arranging the production line, sorting and matching orders, and packing and shipping them. The position is listed for 1st shift between 7:00 AM and 3:00 PM, with peak schedules varying. The stated pay rate and expected salary are $17 per hour; actual compensation may depend on experience and other factors permitted by law. The posting provides no specific benefit details and notes that benefit terms, conditions, and eligibility are governed by official plan documents and may be changed or terminated by the Company.

Requirements

  • Strong attention to detail and a sense of urgency.
  • Interpersonal and communication skills.
  • Prioritization and organizational skills.
  • Competence with computers and office software.
  • Ability to multitask.
  • Patience and the ability to remain calm in stressful situations.
  • Capability to lift up to 50 lbs.
  • Minimum of 1 year working in manufacturing.
  • English reading and speaking proficiency is required.

Nice To Haves

  • High school diploma or GED preferred.
  • Bilingual English/Spanish preferred.

Responsibilities

  • Monitor, guide, and motivate staff to perform at their best.
  • Demonstrate job instructions to new and temporary staff, adhering to departmental expectations when not performing these duties.
  • Evaluate incoming orders and set up the production line accordingly.
  • Collaborate and communicate within the department and across multiple departments in the organization.
  • Foster positive morale and high-performance expectations while working in a team setting.
  • Regroup associates within assigned areas to maximize team members' strengths.
  • Provide timely and constructive feedback to team members.
  • Identify, report, and resolve production line problems promptly.
  • Maintain a fully operational, safe, and tidy work environment.
  • Sort and match orders.
  • Pack and ship orders.
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