Shipping Lead
About The Position
The Shipping Lead is responsible for coordinating the day-to-day activities of the Shipping and Distribution area to ensure finished work is accurately packed, labeled, staged, and shipped on time. This position provides hands-on leadership to the shipping team, helps prioritize work based on production and customer deadlines, and serves as a key communication link between Shipping, Production, Planning, and Customer Service. The ideal candidate is organized, dependable, detail-oriented, and comfortable working in a fast-paced production environment where priorities can change throughout the day.
Requirements
- 2+ years of experience in shipping, warehouse, distribution, manufacturing, or a similar production environment.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Ability to prioritize multiple jobs and changing deadlines.
- Strong communication and problem-solving skills.
- Ability to work independently while also directing and supporting a team.
- Basic computer skills and ability to learn shipping and production software.
- Ability to regularly lift and move packages and materials as required by the position.
Nice To Haves
- Previous lead or supervisory experience preferred.
- Experience with Pace, shipping software, ERP/OMS systems, or similar production systems is a plus.
- Forklift certification or prior forklift experience preferred.
Responsibilities
- Coordinate daily shipping activities and ensure orders are processed according to customer requirements and deadlines.
- Prioritize and stage shipments based on firm dates, carrier pickup times, customer requirements, and production completion.
- Monitor outgoing shipments and communicate delays or issues to management and appropriate departments.
- Provide daily direction to Shipping team members and help assign work based on priorities and workload.
- Train new employees on shipping procedures, equipment, safety requirements, and company expectations.
- Assist management in identifying staffing needs, workflow issues, and opportunities for improvement.
- Serve as the first point of contact for questions or problems within the Shipping department.
- Monitor the production floor and shipping queues to ensure completed work does not sit unnecessarily.
- Communicate potential missed deadlines, incomplete jobs, shortages, or other issues before they impact the customer.
- Help coordinate priorities when multiple time-sensitive shipments are competing for resources.
- Participate in daily production or operations meetings as needed.
- Inspect completed orders for obvious damage, quantity discrepancies, packaging issues, or incorrect labeling before shipment.
- Ensure customer-specific packing and shipping requirements are followed.
- Investigate shipping errors and help implement corrective actions to prevent repeat issues.
- Develop and implement new ways to streamline packaging on distribution jobs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
