Shipping Lead
About The Position
Commitment and Career Growth Comprehensive Benefits Work-Life Balance Community At Nordic Ware we have a passion for creating innovative, high quality, American-made kitchenware. We benefit from a collaborative, connected, value-driven culture. For 75+ years our products have enhanced food preparation and brought people together at tables around the world. Our employees take pride in the products we make, and many choose a lifetime career here. Come join us! Join our team as a Shipping Lead and play an important role in keeping our operations running efficiently. This hands-on leadership position offers the opportunity to lead a team, improve processes, and make a direct impact on daily shipping operations. If you're an experienced warehouse professional who enjoys taking ownership, solving problems, supporting a team, and stepping in where needed, we'd love to have you join us!
Requirements
- High school diploma or equivalent; associate degree preferred.
- Minimum 3 years of warehouse experience, with previous lead or supervisory experience preferred.
- Experience with barcode inventory systems and warehouse/distribution processes.
- Strong computer skills, including Microsoft Office and experience with an ERP system such as Epicor, SAP, or NetSuite.
- Strong mathematical, organizational, communication, and problem-solving skills.
- Ability to lead a team, manage workflow, and work independently with minimal supervision.
- Detail-oriented with a focus on accuracy and continuous improvement.
- Ability to safely operate a forklift and meet company licensing requirements.
- Willingness to work overtime periodically.
Responsibilities
- Oversee and perform daily shipping activities, including picking, packing, labeling, and loading outbound shipments.
- Verify outbound shipments for accuracy, completeness, and compliance with shipping requirements.
- Ensure shipments are accurate, complete, and meet quality and timeliness standards.
- Assign daily tasks and coordinate workflow for Shipping associates.
- Provide coverage and support across shipping functions as needed to ensure department operations run efficiently.
- Maintain a clean, organized, and safe work environment while ensuring compliance with company and OSHA safety standards.
- Monitor inventory levels and assist with cycle counts, audits, and inventory accuracy.
- Safely operate forklifts, pallet jacks, and other material-handling equipment.
- Train and support new team members on department processes, equipment, and safety procedures.
- Monitor performance and provide coaching and feedback as needed.
- Serve as a point of contact for department questions or issues when management is unavailable.
- Support team members and help balance workloads based on daily business needs.
- Identify opportunities to improve efficiency, reduce errors, and support new processes or equipment.
- Investigate shipping discrepancies and inventory variances and help develop solutions.
- Perform other duties as assigned.
Benefits
- Bonuses
- Medical
- Dental
- Vision
- Health and Wellness Programs (including onsite Pickleball and Yoga, HSA with employer contributions and the new Nice Healthcare)
- Short and Long-Term Disability
- Basic Life and AD&D
- Voluntary Life
- Dependent Care FSA
- Legal Plan Coverage
- Paid Time Off
- PTO buy and sell opportunity
- Paid Holidays
- 401(k) Match
- Career Development including Tuition Reimbursement
- Generous Employee Discount
- Performance Based Pay
- Weekly Paychecks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
