Shipping Group Lead

Lilly Pulitzer•King of Prussia, PA

5d•Onsite

About The Position

The Retail/Wholesale Shipping Group Lead has the primary responsibilities of processing all R/W outbound shipments correctly and in a timely fashion. These include all R/W customer orders, employee packages, new Retail Store deliveries, and non-inventory related shipments for all Retail and Wholesale stores. This position also has overall responsibility to assist all Supervisors, Managers, and the Sr. Director of Fulfillment Centers, Logistics and Facilities. The R/W Shipping Group Lead should have a heightened focus on the overall R/W Fulfillment team and should promote a shared elevation of expertise and process improvements. The R/W Shipping Group Lead is expected to personally work in a hands-on manner and assist with the operation of R/W processes.

Requirements

1-2 years of relevant work experience in a distribution or materials handling environment, preferably in soft goods or apparel.
High school diploma.
Responsibility, dependability, and commitment.
Sense of urgency and ability to meet difficult seasonal peaks, workloads, and deadlines.
Understanding and appreciation that the merchandise is high quality, premium apparel, which should be handled with care and respect.
Personal strength and stamina to lift cartons weighing as much as approximately 50 pounds, from the floor to a conveyor.
Leadership to provide a good role model to others, which will motivate others to perform at their best.
Ability to operate and use MS Word, MS Excel, and the Company’s Manhattan Warehouse Management System (training provided if necessary).

Responsibilities

Assist in the processing of all outbound shipments (parcel and LTL, excluding E-Commerce).
Oversee the VAS department to ensure Wholesale accounts ship in a timely manner.
Support the R/W Fulfillment Operation by supporting with picking and replenishment.
Maintain a clean and organized work area.
Be sufficiently cross-trained to assist in all FC Departments.
Provide leadership and motivation to others.
Personally work in a hands-on, active manner.
Assist with the operation of the warehouse sales.
Meet deadlines and respect the merchandise.
Ensure all parcel and LTL shipments are processed, including knowledge of Wholesale account route guides.
Liaise with Wholesale Account Services for proof of deliveries/tracking numbers.
Ship office personnel packages same day, and international packages on scheduled days with updated tracking.
Ensure the mail machine is operational and supplied, and the station is clean and organized.
Ensure the Employee Shipping Station is fully stocked and organized with adequate supplies.
Operate all outbound shipping equipment and trace shipments.
Provide extra scrutiny to Wholesale Majors accounts, including organizing cartons, creating bills of ladings, scheduling carriers, manifesting shipments, and closing the department.
Maintain the Majors Routing SOP document.
Assist the R/W Fulfillment Supervisor with outbound processing of Retail New Stores shipments.
Be prepared to close the Fulfillment Center at the end of the night, including turning off equipment, lights, and setting alarms.
Ensure the correct amount of cartons are removed from the VAS Department and shipped per account guidelines.
Minimize chargebacks by communicating routing guideline adherence issues.
Assist with complications with the conveyor or package flow in the VAS Department.
Place supplies and materials in designated locations and refill empty tools or machinery.
Organize pallets and clean the shipping dock before end of day.
Place files in their proper locations and remove cardboard and trash from the shipping area daily.
Support with the replenishment of R/W boxes on every picking floor and provide a weekly inventory count.
Maintain organized pallets for Majors, Pack and Holds, and New Stores.
Deliver all inbound mail received at the facility to the Stocking Supervisor’s cubicle.
Learn Inbound/Receiving functions and their relation to the overall operation.
Perform in areas such as Receiving, Stocking, R/W Zone Picking, E-Commerce Picking and Replenishment.
Learn new skills and understand new processes as challenges arise.
Serve as a good role model by conducting oneself in a diligent, professional, and punctual manner.
Remain serious about getting work done on time and accurately.
Motivate others through personal example to meet objectives, especially during seasonal peaks.
Instruct others while personally performing work tasks.
Set the pace in their area and train effectively by doing work with employees.
Assist with the operation of all warehouse sales, including setup, operation, and takedown.
Operate warehouse sales to enable the Distribution Center to provide reasonable service levels.
Anticipate problems that could affect deadlines and service levels and recommend solutions.
Handle merchandise with care and respect.