Shipping Group Lead

Lilly Pulitzer•King of Prussia, PA

3d•Onsite

About The Position

The Retail/Wholesale Shipping Group Lead has the primary responsibilities of processing all R/W outbound shipments correctly and in a timely fashion. These include all R/W customer orders, employee packages, new Retail Store deliveries, and non-inventory related shipments for all Retail and Wholesale stores. This position also has overall responsibility to assist all Supervisors, Managers, and the Sr. Director of Fulfillment Centers, Logistics and Facilities. The R/W Shipping Group Lead should have a heightened focus on the overall R/W Fulfillment team and should promote a shared elevation of expertise and process improvements. The R/W Shipping Group Lead is expected to personally work in a hands-on manner and assist with the operation of R/W processes.

Requirements

1-2 years of relevant work experience in a distribution or materials handling environment, preferably in soft goods or apparel.
A high school diploma is required.
Responsibility, dependability, and commitment.
A sense of urgency and the ability to meet difficult seasonal peaks, workloads, and deadlines.
Understanding and appreciation that the merchandise is high quality, premium apparel, which should be handled with care and respect.
Personal strength and stamina to lift cartons weighing as much as approximately 50 pounds, from the floor to a conveyor.
Leadership to provide a good role model to others, which will motivate others to perform at their best.
The ability to operate and use MS Word, MS Excel, and the Company’s Manhattan Warehouse Management System.
Knowledge of Wholesale account route guides and how they pertain to shipping.
Ability to liaise with Wholesale Account Services when proof of deliveries/tracking numbers are requested.
Mail machine must be operational and fully supplied.
Employee Shipping Station should be fully stocked and organized.
Adequate supplies of tape, tape guns, boxes, and packaging materials must be maintained.

Nice To Haves

Training will be provided if necessary for MS Word, MS Excel, and the Company’s Manhattan Warehouse Management System.

Responsibilities

Assist in the processing of all R/W outbound shipments, including parcel and LTL shipments (excluding E-Commerce orders).
Oversee the VAS department to ensure Wholesale accounts ship in a timely manner according to guidelines.
Support the R/W Fulfillment Operation by assisting with picking and replenishment.
Maintain a clean and organized work area, including designated locations for supplies and materials, and daily trash removal.
Be sufficiently cross-trained to assist in all Fulfillment Center (FC) Departments, including learning Inbound/Receiving functions and performing in areas like Receiving, Stocking, R/W Zone Picking, E-Commerce Picking, and Replenishment.
Provide leadership and motivation to others by serving as a good role model, conducting oneself in a diligent, professional, and punctual manner, and personally performing work tasks.
Personally work in a hands-on, active manner, instructing others while also performing work tasks and setting the pace.
Assist with the operation of warehouse sales, including setup, operation, and takedown.
Meet deadlines and respect the merchandise, understanding the seasonality of the business and the importance of timeliness. All orders packed by 6:30 PM should be shipped the same day.
Anticipate problems that could affect the ability to meet deadlines and service levels, and recommend solutions.
Handle Lilly Pulitzer merchandise with care and respect due to its high quality.
Operate all outbound shipping equipment, including the ability to trace shipments.
Dedicate extra scrutiny to Wholesale Majors accounts, including organizing cartons onto pallets, creating bills of ladings, scheduling carriers, manifesting shipments, and closing the R/W Fulfillment Shipping Department at the end of each workday.
Maintain the Majors Routing SOP document with up-to-date routing standards and customer-specific requirements.
Assist the R/W Fulfillment Supervisor with the outbound process of Retail New Stores shipments.
Be prepared and knowledgeable to close the Fulfillment Center at the end of the night, including turning off electrical equipment and lights, and locking and alarming the FC.
Attempt to minimize chargebacks by communicating with management when routing guidelines aren’t being adhered to.
Assist with any complications with the conveyor or flow of packages into and out of the VAS Department.
Refill empty tools or machinery, including stretch wrap handles, tape guns, mail machine supplies, shipping envelopes, and tape rolls.
Organize pallets and clean the shipping dock before end of day.
Place files in their proper locations.
Support with the replenishment of R/W boxes on every picking floor and providing an inventory count of R/W boxes on a weekly basis.
Maintain pallets for Majors, Pack and Holds, and New Stores as organized as possible.
Deliver all inbound mail received at the facility to the Stocking Supervisor’s cubicle.