About The Position

Simon & Schuster is seeking a Shipping Coordinator to join its Distribution Center in Jackson, Tennessee. The Shipping Coordinator oversees daily outbound shipping operations to ensure customer orders are processed, packed, and shipped accurately and on schedule. The role works closely with warehouse associates, carriers, and internal departments to coordinate shipments, resolve issues, and maintain efficient workflows, supporting operational efficiency, inventory accuracy, and customer service.

Requirements

  • High school diploma or equivalent.
  • Two to four years of experience in warehouse shipping, logistics, or distribution operations.
  • Experience with warehouse management systems (WMS), ERP systems, and shipping software.
  • Strong knowledge of shipping procedures, freight carriers, and logistics operations.
  • Proficiency in Microsoft Office, particularly Excel.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Excellent communication and coordination skills.
  • Problem-solving and decision-making ability.
  • Time management and prioritization skills.
  • Accuracy in documentation and record-keeping.
  • Ability to work collaboratively with warehouse teams and management teams.
  • Ability to work in a warehouse environment.
  • Ability to occasionally lift 30–50 pounds.
  • Ability to stand, walk, and move throughout the warehouse for extended periods.

Nice To Haves

  • Associate’s degree or higher.

Responsibilities

  • Coordinate daily outbound shipping activities to ensure timely and accurate order fulfillment.
  • Prepare and review shipping documentation, including bills of lading, packing lists, and carrier labels.
  • Schedule shipments with carriers and arrange freight pickups.
  • Communicate with sales, customer service, and operations regarding shipping status and issues.
  • Verify order accuracy before shipment, including quantities and packaging.
  • Monitor shipment tracking and resolve delivery issues or delays.
  • Maintain shipping records and update warehouse management systems (WMS) or ERP systems.
  • Ensure compliance with company policies, safety regulations, and shipping standards.
  • Assist with inventory checks related to outbound shipments.
  • Coordinate with warehouse staff to prioritize urgent or expedited orders.
  • Identify opportunities to improve shipping efficiency and reduce costs.
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