Shipping Coordinator

Drake-Williams Steel•Omaha, NE

1d•$23 - $30•Onsite

About The Position

Coordinate the loading and delivery of materials per commitments to customers in a cost-effective manner. Keep customers informed of upcoming deliveries and delays. Handle customer inquiries and complaints.

Requirements

Excellent knowledge of transporting methods and transportation equipment scheduling.
Superior customer service, communications, planning and negotiation skills.
Resourceful, decisive and accountable.
Excellent ability to handle multiple tasks and prioritize.
Works with a sense of urgency.
Good computer skills including the use of production and shipping, spreadsheet, word processing and email software.
High school degree or equivalent.
Minimum of three years experience in shipping and receiving.

Responsibilities

Coordinate and schedule delivery personnel and equipment to ensure safe, cost effective and timely delivery of materials.
When necessary, contract with outside carriers to provide cost effective and timely delivery of materials.
Handle all customer inquiries and complaints regarding deliveries.
Coordinate and schedule vendor shipments of major buyouts and drop-shipped materials to customers.
Ensure proper vehicle and equipment licensing, safety and maintenance to meet all company and government requirements and regulations.
Maintain all records, reports and files relating to vehicles and transportation equipment to ensure compliance with company, insurance and governmental requirements.
Make specific recommendations on changes in methods and transportation equipment that will improve customer service and reduce costs.